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Microchat Main Features

• Grow
  Track and improve the chatbot's performance to achieve better results.
• Deploy
  Easily add the chatbot to your website by copying and pasting a code snippet.
• Live Chat
  The chatbot can switch to a human agent easily, whether there is 1 agent or many agents.
• AI Chatbot
  Microchat's AI chatbot answers questions 24/7, so customers can get help anytime.
• Integration
  Connect your chatbot to over 2,000 apps and software with just a few clicks.
• Lead Generation
  Engage customers in a way that helps turn them into qualified sales leads.
• Design Your Flow
  Choose from templates or create a new workflow for your chatbot.
• Customized Workflow
  You can create a workflow that fits your business needs, no matter the size.
• Support Self-Service
  Customers can help themselves, and agents can step in when needed.

Microchat Benefits

• Easy Integration
  The chatbot can connect to many other apps quickly, making it simple to use with your existing tools.
• 24/7 Availability
  The chatbot can answer questions all day and night, so customers get help anytime they need it.
• Boost Self-Service
  Customers can find answers on their own, which saves time for both them and your agents.
• Customized Workflows
  You can create a chatbot that fits your specific business needs, making it more effective for your customers.
• User-Friendly Design
  You can choose from templates or design your own workflow, making it easy to set up the chatbot.
• Performance Monitoring
  You can track how well the chatbot is doing and make changes to improve its performance.
• Seamless Agent Takeover
  If the chatbot can't help, it can easily connect customers to a live agent, ensuring they get the support they need.
• Personalized Lead Generation
  The chatbot can engage customers in a way that helps turn them into qualified leads for your sales team.

Who should use Microchat?

• Sales Teams
  They can use the chatbot to engage with potential customers and help turn them into sales, improving their lead generation.
• Marketing Teams
  They can connect the chatbot to various apps to track customer interactions and improve marketing strategies.
• Tech-Savvy Users
  They can customize the chatbot's workflow to fit their specific business needs, making it more effective.
• Website Managers
  They can easily add the chatbot to their site, making it more interactive and helpful for visitors.
• Small Business Owners
  They can use the chatbot to answer customer questions anytime, helping them save time and focus on growing their business.
• Customer Support Teams
  They can use the chatbot to handle many customer inquiries, making it easier for agents to take over when needed.

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Technologies Used

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