Beside

Contact Management Software

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This intelligent communication management platform automates and streamlines customer interactions by handling missed calls, texts, and meetings across multiple devices and platforms, serving small to large businesses seeking enhanced client engagement and operational efficiency. Key features include AI-powered receptionists that answer and follow up on calls and messages, automatic conversation recording and transcription, seamless integration with existing tools like CRMs and calendars, and shared team inboxes for synchronized collaboration, solving problems related to missed communication, disorganized notes, and inefficient workflows for customer service teams, sales professionals, and service providers.

Beside can be found in Contact Management Software categories.

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Beside Main Features

• Call Reports
  Provides summarized details and transcripts of calls so you can follow up easily.
• Integrations
  Works with your existing apps like CRMs, calendars, and other tools without changing your workflow.
• Shared Context
  Keeps all team interactions in one place so everyone stays updated and clients feel cared for.
• AI Receptionist
  An AI system that answers calls and texts, helping businesses turn missed calls into opportunities.
• Attendee Lookup
  Helps you know who you’re speaking to before a call starts.
• Customizable Plans
  Offers different plans for solo users or teams, with options to try for free.
• Team Collaboration
  Lets your team share a phone line, collaborate on calls, and work together easily.
• Action and Insights
  Remembers conversations, suggests what to do next, and helps your business move faster.
• Calendar Connection
  Links your calendar to record meetings and schedule events automatically.
• Multiple Phone Lines
  Allows you to create and manage multiple phone numbers for personal and business use.
• Conversation Recording
  Records all conversations across phone, desktop, and in-person meetings automatically.
• Meeting Prep and Notes
  Provides topics to discuss, and helps you review past conversations and brainstorm.
• Automatic Meeting Capture
  Automatically records and notes meetings, helping you keep track of everything discussed.
• Mobile and Desktop Access
  Allows you to use Beside on your phone and computer for easy access everywhere.
• Live Conversation Recording
  Allows hands-free recording during in-person conversations.

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Beside Alternatives

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