Zanko

AI-powered Virtual Avatars & Digital Assistants

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Zanko is an intelligent AI copilot designed specifically for financial institutions, streamlining customer support and compliance operations through automation and enhanced self-service capabilities.

With a focus on efficiency and productivity, Zanko helps teams to resolve complaints faster, improve customer experiences, and reduce operational costs.

Zanko can be found in AI-powered Virtual Avatars & Digital Assistants categories.

The most similar products to Zanko are:

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Zanko Main Features

• Zanko
  Zanko is an intelligent AI tool designed for financial institutions to help automate tasks and improve customer support.
• AI Guard
  This feature protects sensitive data from being accessed by AI systems.
• TrueZero
  TrueZero offers secure tokenization solutions to protect sensitive data.
• App Guard
  This feature encrypts sensitive data within applications to keep it safe.
• Livesight
  Livesight helps in qualifying leads and identifying which leads are worth pursuing.
• Automate KYB
  It simplifies the verification of business details, making it faster and more efficient.
• AgentAssist AI
  It boosts the productivity of customer service agents by automating responses to common inquiries.
• Lead Screening
  This feature helps identify which leads are most likely to convert into customers.
• CustomerAssist AI
  This feature allows customers to help themselves with support options, reducing the need for direct contact with agents.
• Lead Qualification
  This feature assesses potential leads to find the most promising ones for the business.
• ComplianceAssist AI
  This feature helps compliance teams by automatically classifying and analyzing complaints to resolve issues faster.
• Deflect Risky Leads
  It helps to avoid leads that may not be beneficial or could pose risks to the business.
• Portfolio Screening
  This feature helps identify the owners of businesses in the portfolio for better management.
• Portfolio Monitoring
  This feature tracks changes in business operations to keep everything up to date.
• TrueZero Tokenization
  This feature allows for the secure handling of sensitive information without needing a vault.
• Verification of Income
  This feature checks if the reported income is accurate to prevent fraud.
• Identify Business Owners
  It ensures that the right people are recognized as owners of the businesses being monitored.
• Identify Promising Leads
  It focuses on finding leads that have a higher chance of becoming successful customers.
• Know Your Business (KYB)
  This feature automates the process of verifying business information to ensure compliance.
• Track Changes in Operation
  It monitors any changes in the business to ensure compliance and efficiency.
• Flag Income Misrepresentation
  It alerts the team if there are signs of incorrect income reporting.
• Shield Sensitive Data from AI
  It ensures that important information remains secure from AI misuse.
• Private Vaultless Tokenization
  It protects data without the need for a physical vault, making it easier to manage.
• Encrypt Sensitive Data from Apps
  It protects data used in apps to prevent unauthorized access.
• Streamlined Complaint Resolution
  It makes handling complaints easier and quicker, reducing the time needed to solve them.

Zanko Benefits

• Data Protection
  Zanko protects sensitive data from being exposed, ensuring that customer information remains secure.
• Lead Qualification
  Zanko helps identify good leads, making it easier for businesses to focus on potential customers who are likely to convert.
• Income Verification
  Zanko flags any income misrepresentation, ensuring that financial institutions can trust the information they receive.
• Portfolio Monitoring
  Zanko tracks changes in business operations, helping institutions stay better about their investments.
• Automate Compliance Tasks
  Zanko automates compliance checks, helping teams manage risks and complaints more effectively.
• Enhanced Agent Productivity
  With Zanko, customer service agents can work 50% more efficiently, allowing them to help more customers in less time.
• Enable Customer Self-Service
  Zanko provides tools for customers to find answers on their own, reducing the need for them to call support by 30%.
• Streamlined Complaint Resolution
  Zanko helps resolve complaints 70% faster, making it easier for teams to handle issues quickly.

Who should use Zanko?

• CX Agents
  They will be able to handle inquiries better, making them 50% more productive.
• Customers
  They can solve their own issues with self-service options, reducing the need to call for help by 30%.
• Business Owners
  They can track changes in their operations easily, helping them make better decisions.
• Compliance Teams
  They can resolve complaints 70% faster, making their work easier and more effective.
• Financial Institutions
  They can automate many tasks, saving time and increasing profits.
• Customer Experience (CX) Teams
  They will work 50% more efficiently, helping customers better and faster.

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