A extensive reputation-management and review-collection platform helps businesses capture customer feedback at the point of delivery and after service, convert positive experiences into online reviews, monitor and respond across multiple platforms, and curb negative posts to protect brand image. Key features include a fully branded, multi-platform review funnel with NFC or QR entry, automated email and SMS invitations, auto-posting of top reviews to social media, real-time alerts, a negative-feedback workflow with internal routing, contact-data capture, responsive website widgets, and full setup and ongoing support, making the solution suitable for small and medium service providers, local merchants, and organizations aiming to boost customer service, reputation, and search visibility.

Smartscore can be found in Reputation Management & Review Monitoring categories.

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