CANNON Core

Call Center & Contact Center Software

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This solution functions as an AI-powered virtual phone assistant tailored for small businesses, automating call management and customer interactions around the clock. Its main features include handling incoming calls, answering common inquiries, taking messages, scheduling appointments, managing cancellations, providing real-time alerts, and offering detailed call transcripts through a user-friendly portal, all designed to improve customer service and operational efficiency. It addresses challenges such as missed calls, limited staffing capacity, and inconsistent communication, making it ideal for small service providers seeking to improve responsiveness, streamline workflows, and project a professional image without extensive staffing or complex software.

CANNON Core can be found in Call Center & Contact Center Software categories.

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CANNON Core Main Features

• Multiple Users
  Allow multiple team members (up to 5 in basic plans, more for additional costs) to use the system.
• Affordable Plans
  There are low-cost plans starting at $29 per month with a free trial to test the service.
• Dedicated Support
  Higher plans offer special support teams to help with setup and integrations.
• Number Forwarding
  Your business phone number can be forwarded to the AI system for seamless call handling.
• Calendar Integration
  Connects with Google Calendar to help schedule and manage appointments in real-time.
• Customized AI Voices
  You can choose how the AI sounds to match your business style.
• Automated Call Routing
  Calls are directed automatically, and the AI can provide pricing estimates to callers.
• Flexible Notifications
  You can get alerts by email or SMS for important calls or events.
• Port Your Phone Number
  You can transfer your existing US phone number to the system for $10 (one-time).
• Call Transcripts Portal
  A secure online system lets you read and review all your call recordings and information.
• Custom CRM and Automation
  For larger businesses, there are options to connect with your customer records and set up automations.
• Handle Calls Effortlessly
  The AI answers calls automatically, takes messages, and alerts you about important conversations.
• 24/7 Voice AI Phone Service
  The AI assistant is available all the time to handle calls, messages, appointments, and updates without stopping.
• AI Trained on Your Business
  The AI learns about your hours, services, and contacts to be more helpful.
• Enhanced Features (Add-ons)
  Extra features are available to improve or customize your AI assistant further.
• Automatic Caller Info Capture
  The system automatically saves caller details and asks qualifying questions.
• View Transcripts and Manage Settings
  You can see recordings of calls and change your settings easily using an online portal.
• Book Appointments and Manage Cancellations
  The AI can schedule, change, or cancel appointments for your business.

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