WATI

Chatbot & Conversational Marketing Tools

Unpublished

A multi-channel, AI-powered engagement platform that helps marketing, sales, and support teams acquire and engage leads, qualify prospects, and convert conversations across messaging apps, website chat, social channels, and SMS; features no-code chatbots, AI support agents, human-like conversations, personalized campaigns at scale, and a unified team inbox to coordinate all interactions. It solves slow response times, heavy support workloads, fragmented communications, and inaccurate attribution by delivering real-time AI-driven lead qualification, automated routing for complex conversations, omnichannel messaging, analytics, and easy integrations for industries like education, e-commerce, marketing agencies, and healthcare seeking to boost ROI, improve customer experiences, and grow the sales pipeline.

WATI can be found in Chatbot & Conversational Marketing Tools categories.

The most similar products to WATI are:

DMLY → Leadwire AI → TechScaleAI → Convoite → Zensbot →

Details

WATI Main Features

• Mobile apps
  Agents can use mobile apps to support customers without needing to scan QR codes.
• Quick approval
  You can get approved quickly to start using WhatsApp for your business.
• Zero setup fee
  There is no fee to set up your WhatsApp business account with Wati.
• Automated support
  You can set up automated replies and support using the chatbot feature.
• Shared team inbox
  The shared team inbox lets multiple agents help customers on WhatsApp at the same time.
• Developer friendly
  The APIs and webhooks are easy for developers to use and can work with many programming languages.
• Send notifications
  You can send notifications to your customers on WhatsApp using different tools like APIs or Google Sheets.
• Native integrations
  Wati connects easily with tools like Google Sheets, HubSpot, Zapier, Zoho CRM, Shopify, and WooCommerce.
• Whatsapp api gateway
  You can access WhatsApp's official APIs to build your own custom solutions.
• No code chatbot builder
  You can create a chatbot for WhatsApp without needing to write any code.

WATI Benefits

• Backup Chats
  WATI allows you to back up your WhatsApp chats, so you can keep important information safe.
• Mobile Access
  Agents can use mobile apps to help customers anywhere, so support is always available.
• Notifications
  WATI lets you send important messages like shipping updates directly to customers on WhatsApp, keeping them better.
• Customer Support
  WATI allows multiple agents to help customers on WhatsApp, making support faster and better.
• Easy Integration
  WATI works well with many other tools, making it simple to connect and use with your existing systems.
• Broadcast Messages
  You can send messages to many customers at once, which helps share news or updates quickly.
• Automated Responses
  You can set up automatic replies or create a chatbot, which helps answer questions quickly without needing a person.

Who should use WATI?

• Developers
  They can use Wati's APIs to create custom solutions for their apps.
• Freelancers
  They can communicate with clients quickly and efficiently using WhatsApp.
• Marketing Teams
  They can automate messages and engage customers with chatbots on WhatsApp.
• Online Store Owners
  They can recover lost sales by sending reminders for abandoned carts on WhatsApp.
• E-commerce Businesses
  They can send order updates and reminders to customers easily through WhatsApp.
• Small Business Owners
  They can use Wati to talk to customers on WhatsApp and improve sales.
• Customer Support Teams
  They can manage customer questions better with a shared inbox and multiple agents.

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