osAwesome

Help Desk & Customer Support Software

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This extensive helpdesk solution provides organizations with a self-hosted platform to manage customer support tickets, inquiries, and communication efficiently. Its main features include unlimited agents without additional fees, customizable workflows, branding options, full source code access for tailored modifications, and secure data management under organization control. It addresses challenges related to data privacy, cost transparency, and flexible support system customization, making it ideal for healthcare, education, government, nonprofits, and managed service providers seeking reliable, scalable, and privacy-conscious customer support infrastructure.

osAwesome can be found in Help Desk & Customer Support Software categories.

The most similar products to osAwesome are:

Centripe Promoted → SupportPal → DiamanteDesk → Mojo Helpdesk →

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Details

osAwesome Main Features

• Self-hosted
  You install and run the software on your own servers, not on the cloud.
• One flat price
  You pay the same price for the entire organization, no matter the size.
• No add-on tiers
  All features are included without needing to buy extra tiers or packages.
• Secure migration
  They can help you move your data safely from your current helpdesk system.
• Unlimited agents
  There is no limit to the number of support agents who can use the helpdesk.
• No per-agent fees
  You pay a flat price regardless of how many agents use the helpdesk.
• Brand customization
  You can change the look and branding to match your organization’s identity.
• Complete source code
  You get the full code of the software, so you can modify and understand it.
• Professional support
  Help is available from real people, including installation and ongoing support.
• Starting at $149/year
  The software costs at least $149 a year, with no hidden fees.
• Full helpdesk solution
  It is a complete helpdesk system that includes all features you need for support.
• Workflow customization
  You can change how the helpdesk works to fit your team’s needs.
• Your data belongs to you
  Your database, backups, and security settings are under your control.
• All features on every plan
  Every plan has the same features, with no extra costs for upgrades.

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