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Customer Feedback & Survey Software

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FeedSolve is a feedback collection and resolution platform for small and mid-sized businesses. Share a QR code or link - customers, suppliers, and partners submit feedback instantly with no login needed. Every submission gets a unique tracking code so submitters follow their issue live.
Your team resolves submissions through a structured Kanban workflow with assignment, priority, notes, and public replies. A live Resolution Rate metric keeps your team accountable.
How it works in three steps:
Share your board link or QR code → Stakeholder submits in seconds, no account needed → Your team resolves it through a Kanban workflow while the submitter tracks progress live with a unique code.
You only pay for what you use. Start free with one board. Scale up only when your volume grows - plans from $19/month.
Built for manufacturing, F&B, logistics, real estate, and healthcare businesses.

FeedSolve can be found in Customer Feedback & Survey Software, Employment Law & HR Compliance Tools categories.

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FeedSolve Main Features

• Global Support
  The system supports many languages and is used by businesses in different countries.
• No Hidden Fees
  Pricing is transparent, and you can cancel anytime without losing your data.
• Status Updates
  You can update the progress of each issue and notify submitters automatically.
• Custom Branding
  Add your company logo, colors, and domain to feedback forms and tracking pages so submitters stay in your brand experience.
• Multiple Boards
  You can create many feedback boards for different parts of your business.
• No Login Needed
  People can submit feedback without needing to sign in or create an account.
• Affordable Plans
  There are simple plans with clear prices, starting free and growing with your needs.
• Branded QR Codes
  You can add your company logo and colors to QR codes to match your business style.
• Issue Assignment
  You can send each problem to the right team member with a deadline to fix it.
• QR Code Generator
  Every board automatically generates a branded, printable QR code - ready to place on counters, packaging, delivery notes, or walls.
• Detailed Analytics
  You can see reports and data to understand how well issues are being fixed.
• Multiple Languages
  Feedback forms can be in different languages to help customers from different countries.
• Team Collaboration
  Multiple team members can work together with different roles and permissions.
• Instant Board Setup
  Create a feedback board and get a shareable link and QR code in under 2 minutes, no technical help required.
• Live Status Tracking
  Submitters check their issue status on a public tracking page - Received, In Review, In Progress, Resolved, or Closed.
• Unique Tracking Codes
  Every submission gets a unique tracking code (e.g. #FSV-4821) so submitters can follow their issue from start to finish.
• Zero-Friction Submission
  Anyone can submit feedback through a public form with no account, no login, and no app download needed.
• Kanban Resolution Workflow
  Internal teams manage submissions through a structured pipeline with assignment, priority, internal notes, and public replies.
• Resolution Rate Dashboard
  Track your team's resolution performance with a live metric showing the percentage of issues closed - your single most important operational KPI.
• Anonymous Submission Toggle
  Let submitters choose to stay anonymous per board - useful for supplier audits, internal reporting, or sensitive complaint channels.

FeedSolve Benefits

• Nothing Gets Lost
  Every submission is logged, assigned, and tracked from day one - no more complaints disappearing into email or WhatsApp.
• Builds Stakeholder Trust
  When suppliers and customers see their complaints tracked and responded to professionally, they stay loyal and raise issues earlier - before they escalate.
• Pay Only for What You Use
  Tiered pricing based on boards and submission volume means a small business with one QR code doesn't pay the same as an enterprise with 50 channels.
• Ready in Minutes, Not Weeks
  No implementation project, no consultant needed. Set up a live feedback board in under two minutes and share it the same day
• Works for Any External Party
  One platform handles feedback from customers, suppliers, distributors, and partners - not just internal teams or employees.
• Close the Loop with Submitters
  Automatically update submitters on their issue status so they feel heard without your team sending manual follow-ups.
• Measure Your Team's Accountability
  The Resolution Rate metric gives you a single number to judge how well your team handles issues - visible on every login.

Who should use FeedSolve?

• Real Estate Property Managers
  Manage tenant maintenance requests and service complaints with a structured workflow and status updates.
• Healthcare Clinic Administrators
  Collect patient feedback and supplier concerns through a private, professional, and compliant submission channel.
• Manufacturing Operations Managers
  Track supplier quality complaints and distributor issues without chasing WhatsApp threads or email chains.
• SMB Founders and Operations Leads
  Anyone running a growing business who needs an accountable, trackable alternative to inbox-based complaint handling.
• Logistics and Delivery Coordinators
  Capture driver complaints, delivery feedback, and partner issues with full resolution accountability.
• Restaurant and Hospitality Managers
  Collect dine-in customer feedback instantly via table QR codes and resolve issues before they hit review platforms.
• FMCG and Distribution Company Owners
  Give retailers and field agents a direct channel to report stock issues, service gaps, and operational problems.

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