talkady

SMS & WhatsApp Marketing Tools

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This solution provides AI-powered customer service automation tailored for Malaysian small and medium-sized enterprises, using WhatsApp to efficiently handle inquiries, qualify leads, manage bookings, and deliver immediate responses in both Malay and English. It offers features such as conversation automation, lead capture, customer lookup, membership validation, appointment management, and seamless integration with existing business systems, solving issues like high response times, lost leads, and inefficient manual operations, making it ideal for businesses seeking cost-effective, scalable, and human-augmented communication channels.

talkady can be found in SMS & WhatsApp Marketing Tools categories.

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talkady Main Features

• Lead Capture
  The system collects customer details like name, phone, interest, and timing for follow-up.
• Booking Tools
  Businesses can take and manage appointments through the platform.
• Clear Pricing
  The SaaS shows exact costs, including WhatsApp and AI overages, to help small businesses plan their budget.
• Human-First AI
  The AI answers common questions, captures leads, and hands over sensitive questions to humans.
• Customer Lookup
  It allows secure checking of customer information, membership status, and booking details.
• Responds Quickly
  Talkady answers questions about prices, bookings, opening hours, and FAQs fast, even when your team is busy.
• Founding 50 Offer
  New customers can get RM49/month for 3 months, with no setup fee and guided launch support.
• Onboarding Process
  Customers can apply online, and Talkady prepares the workspace for quick start, with automation where possible and manual review when needed.
• Support for Malaysia
  The SaaS is built specially for Malaysia, supporting both Malay and English languages.
• WhatsApp AI Customer Service
  Talkady provides AI help for Malaysian businesses to answer questions, qualify leads, explain services, and hand over to humans when needed.
• Automation for Business Tasks
  Talkady automates common tasks like answering questions, capturing leads, and handling bookings to save time.
• Membership and Discount Checks
  It can verify if customers get membership discounts or other special offers.
• Integration with Business Systems
  Talkady connects with other business tools for smooth operations and data sharing.

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