ChatBolt

Team Chat & Messaging

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This platform offers a extensive solution for managing customer communication on the official messaging API, providing features such as shared multi-agent inboxes, customizable message templates, broadcast messaging, no-code chatbot creation, and detailed analytics, all designed to streamline high-volume messaging operations. It addresses challenges like message organization, automation, quality assurance, and performance monitoring, making it ideal for customer support teams, sales departments, and businesses seeking scalable, efficient, and branded messaging workflows.

ChatBolt can be found in Team Chat & Messaging categories.

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ChatBolt Main Features

• Broadcasts
  You can create, schedule, approve, and send bulk message campaigns, and see delivery results.
• Team & Roles
  You can give different permissions to team members, set daily limits, and see who is online.
• Simple Pricing
  Start with a free trial and upgrade when you are ready, with clear monthly costs.
• Quality Control
  You can set rules to block bad words, review flagged messages, and hide phone numbers based on roles.
• Branded Workspace
  You can customize your workspace with your own domain, logo, and colors.
• Message Templates
  You can browse, submit, and sync approved message templates with live status and variables for easy messaging.
• Real-Time Updates
  You receive instant message updates and status changes without needing to refresh the page.
• No-Code Chatbot Flows
  You can build conversational chatbots without coding, including questions, conditions, data collection, and transferring to agents.
• Reports and Analytics
  You can see reports about agent performance, response times, message volume, and chat sessions.
• Shared Multi-Channel Inbox
  You can see and manage messages from different channels in one team inbox, with features like assigning, tagging, notes, filters, and tracking deadlines.

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