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FeedBackPro

Name: FeedBackPro
Author: FeedBackPro

Unpublished

FeedBackPro is an intelligent, easy-to-install customer feedback widget designed to seamlessly gather real-time insights from online shoppers without requiring technical expertise. Its main features include context-aware trigger surveys based on user behavior such as cart abandonment or post-purchase, multifunctional metrics like NPS, CSAT, and CES displayed in a centralized dashboard, and compliance with data privacy standards through built-in GDPR features; it also offers instant notifications via Slack and email and supports multiple languages for global usability. This solution addresses the challenge of collecting accurate, immediate customer opinions amid scattered and inefficient methods, making it ideal for e-commerce retailers, webshop operators, and digital businesses aiming to improve user experience, increase conversion rates, and make data-driven decisions effortlessly.

FeedBackPro can be found in Customer Feedback & Survey Software categories.

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Details

Pricing: €49-€129/mo

Consumer Type: B2B

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FeedBackPro Main Features

Easy Embedding
You can add the feedback widget to your website in less than 60 seconds without needing a developer.
Instant Alerts
You get quick notifications on Slack or email for important feedback, so you can act fast.
GDPR Compliance
It follows privacy rules automatically with consent banners, data storage in Germany, and easy data management.
Easy Translation
You can translate surveys once and use them in multiple languages easily.
Automatic Triggers
Surveys run automatically based on customer actions, like leaving the cart or confirming an order.
Multi-Language Support
Surveys can automatically detect the shopper’s language and show questions in German, English, French, or Italian.
Multiple Feedback Metrics
You can display different scores like NPS, CSAT, and CES in one widget and see trends on a single dashboard.
All-in-One Feedback Widget
It replaces many tools like Google Forms and notes with one simple widget that works throughout the shopping process.
Real-Time Customer Insights
It captures customer feedback instantly as they shop or after they make a purchase.

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FeedBackPro Alternatives

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Technologies Used

HTML5 nginx

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