DisputeKit

Chargeback & Dispute Management

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This platform automates the collection and organization of essential evidence required to contest disputes, integrating data from multiple e-commerce and payment systems to streamline the dispute resolution process. Its key features include seamless connection to Shopify and Stripe accounts using secure OAuth protocols, automatic import of relevant order, payment, fulfillment, and tracking information, and generation of extensive dispute evidence packs in professional PDF and raw JSON formats, with smart order matching and timeline creation to ensure clarity and accuracy. Designed for Shopify merchants and e-commerce sellers, it addresses the challenge of manually gathering scattered evidence across various platforms, reducing time, effort, and errors in mounting winning chargebacks, thereby enhancing dispute success rates and operational efficiency.

DisputeKit can be found in Chargeback & Dispute Management categories.

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Details

DisputeKit Main Features

• Starter plan
  A low-cost plan for simple dispute processes, costing $29 per month.
• Timeline builder
  Creates a clear timeline from order creation to dispute opening.
• PDF and ZIP export
  Exports a professional PDF report and raw evidence ZIP files.
• Merchant-scoped data
  Keeps each merchant's data separate and secure with encryption.
• Smart order matching
  Matches disputes to the right Shopify orders using payment references.
• Stripe dispute evidence
  Uses dispute, payment, charge, and customer details from Stripe.
• Order evidence gathering
  Collects order details, customer info, fulfillment, and tracking data in one place.
• Sync disputes and orders
  Import recent disputes and orders from Stripe and Shopify whenever needed.
• Connect Shopify and Stripe
  Use simple login to connect your Shopify and Stripe accounts.
• Easy evidence pack creation
  It quickly makes a report in PDF and ZIP formats for disputes.
• Automated evidence collection
  It gathers order, payment, fulfillment, and tracking proof automatically.
• DisputeKit connects Shopify and Stripe
  It links Shopify and Stripe accounts to work together easily.

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