GrieveTrac

Complaint & Case Management

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GrieveTrac is an integrated case management system specifically designed to streamline and organize the entire grievance process for union branches, from informal steps to arbitration, by efficiently tracking issue statements, remedies, case files, deadlines, and member information. Its core features include automated deadline reminders, secure access levels, extensive documentation attachment, workflow tracking, and real-time reporting, which address common challenges of manual record-keeping, missed deadlines, and data disorganization, making it ideal for union officials, grievance handlers, and representatives seeking a centralized tool to manage labor disputes and case documentation effectively.

GrieveTrac can be found in Complaint & Case Management categories.

The most similar products to GrieveTrac are:

Teamgate Promoted → LaborSoft → Union365 → Tracup → Traicee Verified profile →

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Details

GrieveTrac Main Features

• Sample data
  It provides example data so users can learn how to use the system quickly.
• Case management
  It helps branch officers and union stewards organize issue statements, remedies, case files, deadlines, and member details easily.
• Document upload
  You can upload files like case documents, witness statements, and PS Form 8190 directly to each grievance.
• Workload record
  It tracks the work of each branch, including assignments, cases, and follow-ups.
• Deadline tracking
  The system sends automatic reminders for important dates like filing deadlines, meetings, and arbitration dates.
• Report generation
  It can create reports to help manage and review grievance cases and branch work.
• Benefit management
  It helps track dues, payments, and member benefits related to grievances and branch management.
• Follow-up tracking
  Follow-up notes for cases like OWCP and back dues can be added and reviewed.
• Workflow workspace
  There is a special workspace for branches to see and manage all their grievance work in one place.
• Notification alerts
  Users get alerts about upcoming deadlines and important updates automatically.
• Multiple files per case
  You can keep all related files and evidence attached to each grievance for easy access.
• Designed for NALC branches
  The software is built specifically to meet the needs of NALC branch work and their grievance process.
• Security and access levels
  The software protects information and controls who can see or change different parts of the system.
• All-in-one grievance management
  GrieveTrac helps manage all parts of a grievance from start to finish, including informal and formal steps and arbitration.

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