CitNow

Sales Engagement Platforms

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This extensive digital communication platform enhances customer engagement by integrating personalized video messaging, visual imaging, and customer relationship management tools, primarily serving automotive dealerships and original equipment manufacturers. It addresses challenges such as building customer trust, increasing transparency, streamlining sales processes, and boosting service revenue, using features like customized video walkarounds, integrated CRM systems, performance analytics, and approval tracking across all customer touchpoints from initial inquiry to aftersales. The SaaS is designed for automotive professionals seeking to improve customer experience, accelerate deal closures, and nurture long-term loyalty through innovative, multimedia-driven communication solutions.

CitNow can be found in Sales Engagement Platforms categories.

The most similar products to CitNow are:

Centripe Promoted → Walsh-Wilderman Plus Promoted → Kimoby → Marketing Delivery → Strategic DX →

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Details

CitNow Main Features

• Global reach
  Over 20,000 retailers in 82 countries use CitNow.
• Sales videos
  Sales teams can create personalized walkaround videos to help sell cars.
• Aftersales videos
  Workshops can use transparent videos to build customer trust and grow service sales.
• Connected CRM platform
  Auto360 unifies customer data, communications, and insights in one place.
• Tools for all customer stages
  Provides digital tools for every step, from first inquiry to aftersales service.
• View and manage videos easily
  You can see, send, and track videos sent to customers.
• Marketing and learning resources
  Offers free guides and resources to help dealerships improve using video and digital tools.
• Supports major car manufacturers
  It is trusted by 43 different car makers worldwide.
• One platform for every touchpoint
  CitNow connects all parts of the dealership, from showroom to workshop.
• Customer experience transformation
  CitNow helps dealerships improve customer trust, get more approvals, and close more deals.
• CitNow Dealer Performance Dashboard
  This dashboard shows how well your dealership is doing with videos and customer engagement.
• Build trust and increase transparency
  It helps dealers and manufacturers gain customer trust and be more open.
• Different solutions for different needs
  CitNow has various tools for sales, aftersales, and more.
• The video platform built for automotive
  CitNow is a special video platform made for car dealerships and car makers.
• Close more deals with personalised videos
  Using personalized videos, dealers can sell more cars.
• Trusted by 43 car manufacturers worldwide
  Many car companies around the world trust CitNow to help them with their work.
• Customer analytics and performance reports
  It provides reports and data about customer interactions and performance.

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Technologies Used

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