Cortex

AI-powered Virtual Avatars & Digital Assistants

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This local AI support tool is designed to improve customer service efficiency while maintaining stringent privacy standards by running entirely on a user's macOS device without relying on cloud APIs or external accounts. Its main features include drafting and polishing email replies, translating messages across seven languages, querying internal documents seamlessly, and providing real-time, context-aware assistance using on-device inference powered by QVAC technology, which ensures data remains private and secure. It addresses the challenges of slow response times, data privacy risks, and inconsistent tone or accuracy in AI-generated replies, making it ideal for privacy-conscious support teams handling sensitive customer information across industries such as finance, healthcare, and technology.

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Cortex Main Features

• On-device AI
  The AI runs completely on your laptop, so there are no cloud servers involved.
• Supports 7 languages
  Cortex can understand and translate across seven different languages.
• Privacy-first support
  Cortex is built to protect customer privacy by working only on your local computer without using the internet.
• Easy to start new chats
  You can easily begin new conversations with the shortcut ⌘N.
• No accounts or telemetry
  You do not need to create accounts, and Cortex does not collect or send usage data.
• Queries internal documents
  It can search and find information from your team's internal files and docs.
• Drafts and polishes replies
  It helps you write and improve customer support messages quickly and clearly.
• Translates across languages
  Cortex can automatically translate messages between languages for better communication.
• Fast and private support tool
  Cortex provides quick support replies without sacrificing privacy or security.
• Runs on Apple Silicon macOS**
  It works smoothly on newer Mac computers with Apple Silicon chips.
• Supports streaming output and session history
  It can show replies step-by-step as they are being written and keep track of past chats.

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