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Screenshots

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YouTube Videos

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Details

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Medusa Main Features

• Imports
  Upload contacts using CSV or XLSX files with validation for US and Canada.
• Call Logs
  Keeps detailed records of all calls made and received.
• Reporting
  Track and review campaign results in real time, including uploads, duplicates, and credits used.
• Scheduling
  Schedule your calls, SMS, and emails to send at specific times.
• Auto-Dialer
  Automates outgoing calls with live transfer, allowing campaigns to be launched, contacts uploaded, and calls monitored from one dashboard.
• Call Routing
  Direct incoming calls to the right destination based on your setup.
• Live Transfer
  Transfers active calls to your team or agents during an ongoing call.
• SMS Campaigns
  Send bulk SMS messages easily, schedule messages, manage sender IDs, and track delivery status.
• Support & Help
  Access support and tutorials to assist you in using all features.
• Email Campaigns
  Send emails through your own SMTP server using HTML or text, and manage your sender identity.
• IVR & AI Agents
  Route inbound calls with voice menus, build digit-press options, and use AI agents for automated responses.
• Platform Integration
  Combine calls, SMS, email, and inbound voice features in one platform.

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Medusa Alternatives

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Technologies Used

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