Audrique

This extensive voice testing solution automates end-to-end validation of contact center interactions by simultaneously verifying call functionality, CRM updates, and agent or AI agent conversations through real calls and integrated backend checks. It offers features such as real call automation, CRM verification via API, AI-driven persona simulation, a no-code scenario builder, and synchronized video evidence, solving problems related to manual, slow, and fragmented testing processes at the boundary points of telephony, CRM, and artificial intelligence systems. Designed for contact center managers, QA teams, and AI developers, it helps ensure reliability, accuracy, and seamless integration across communication platforms, reducing manual effort and improving test reproducibility.

Audrique can be found in Voice of the Customer (VoC) Software categories.