HyperChatNew

Chatbot & Conversational Marketing Tools

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This platform automates and streamlines customer interactions across multiple social messaging channels such as Facebook, Instagram, and WhatsApp by transforming comments, direct messages, story replies, and other inquiries into guided, conversational workflows that capture leads, answer common questions, and efficiently route customer inquiries to appropriate teams. Its main features include visual automation builder, multi-channel integration, lead scoring, customizable workflows, automated response templates, and contextual handoffs, which collectively address issues of manual message management, slow response times, and disorganized customer communication for social-first teams, digital marketers, customer service managers, and sales organizations seeking to improve engagement, improve lead conversion, and deliver personalized support.

HyperChatNew can be found in Chatbot & Conversational Marketing Tools categories.

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HyperChatNew Main Features

• Lead scoring
  It can score conversations based on keywords and answers to find high-interest customers.
• Leads capture
  It helps collect customer information like names, emails, and interests to find potential leads.
• Workflow builder
  You can create chat paths easily without needing to code.
• Routing to your team
  Chats with questions or interests are sent to the right team members quickly.
• Triggers and actions
  It can start chats based on comments, story replies, or WhatsApp opt-ins, and perform actions like adding tags or booking meetings.
• Multiple entry points
  Start conversations from DMs, comments, ads, QR codes, or links in bio.
• Keep automation useful
  It continues to help after the first reply with follow-up questions and actions.
• Ask questions automatically
  The system asks questions to gather details like budget, preferences, and contact info.
• Automates social media chats
  It can automate chats on Facebook, Instagram, and WhatsApp to save time and improve responses.
• Send qualified leads to sales or support
  It provides the full chat history and notes when handing off to your team.
• Turns messages into guided conversations
  Comments, DMs, story replies, and WhatsApp messages are transformed into guided chats to engage customers.

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