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Details

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Inboza Main Features

• Approve Drafts
  Review and approve AI suggestions before they are sent.
• Safe Auto-Send
  Send replies automatically only when you approve it or meet safety rules.
• Different Modes
  Pick from options like draft-only or full auto-send with approval.
• Manual Override
  You can manually stop or change replies before they go out.
• Message Queuing
  Messages are organized in queues to manage workflow smoothly.
• Message Routing
  Messages are automatically routed to the right team or person based on the topic.
• AI Draft Replies
  The AI creates draft replies using your company knowledge and suggestions for you to review.
• Inbox Connection
  Easily connect your Gmail or Outlook inbox with a quick setup.
• Trusted by Teams
  Many teams use and trust this system to improve their email work.
• Activity Tracking
  Track all activity and messages in your inbox.
• Confidence Scoring
  The AI shows how sure it is about its suggested reply.
• Priority Detection
  The system detects which messages are urgent or important.
• Approval Thresholds
  Set rules for when replies need approval before sending.
• Auto-Route by Topic
  Messages are automatically directed to the right team based on the topic.
• Collaboration Tools
  Teams can work together, review, edit, and approve replies easily.
• Custom Trust Levels
  Choose how much you want to trust AI to auto-send replies.
• Audit Log and History
  Keep a record of all actions and previous replies for transparency.
• Multi-Person Approval
  Require multiple team members to approve messages before sending.
• Team Roles and Routing
  Assign roles and rules for different team members to handle messages.
• Upload Company Knowledge
  Upload policies, FAQs, and pricing documents for the AI to learn your company voice.
• Confidence Threshold Settings
  Set the confidence level needed for auto-sending replies.

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Technologies Used

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