Lasso

Customer Feedback & Survey Software

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This system streamlines the process of gathering, managing, and acting upon user feedback by providing an integrated platform for effortless feedback collection, automated triage, demand-based prioritization, and seamless synchronization with version control tools. Its main features include a versatile widget for capturing bugs, ideas, and requests from any interface, intelligent automation that merges duplicates, summarizes feedback, and scores issues based on customer demand, and direct integration with development workflows like GitHub, enabling teams to push validated issues and track progress efficiently. Designed for product managers, development teams, and customer experience professionals, it solves problems related to feedback overload, inefficient prioritization, and disjointed communication channels, helping organizations deliver features and fixes aligned with user needs quickly and accurately.

Lasso can be found in Customer Feedback & Survey Software categories.

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Lasso Main Features

• Easy Setup
  You can install Lasso once and start collecting feedback across your app with almost no setup needed.
• Automatic Triage
  Lasso automatically groups duplicate feedback, creates summaries, and updates demand scores in real time.
• Feedback Capture
  Lasso allows you to collect bugs, ideas, and requests from any screen easily with one widget.
• Full Product Loop
  It handles the entire process from capturing feedback, sorting it, prioritizing, to implementation.
• GitHub Integration
  Lasso pushes work to GitHub and keeps the status updated from pull requests.
• Team Collaboration
  You can invite your team to your workspace and work together instantly.
• Priority Management
  It prioritizes issues based on customer demand to help your team decide what to work on next.
• Enhanced Feedback Handling
  Lasso does more than just collect responses; it merges duplicates, summarizes issues, and ranks based on demand.

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