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Chatbot & Conversational Marketing Tools

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Whispr is an AI-powered customer support and conversational AI platform that combines AI chat, live agents, browser-based voice, and team collaboration in one omnichannel inbox. Build multi-persona chatbots with visual flows, train them on documents, URLs, files, Shopify catalogs, JSON/XML feeds, or custom APIs, and deploy them across websites, WhatsApp, Messenger, Instagram, Slack, and REST API. Conversations can escalate to agents with full history, transcribed voice notes, live calls, and warm transfers in the same thread. Whispr also includes grounded AI Copilot reply drafts, image understanding, internal messaging and voice huddles, analytics, webhooks, and privacy-focused data controls. Built for e-commerce, SaaS, service businesses, agencies, and support teams that need accurate, scalable, 24/7 customer engagement without stitching multiple tools together.

Whispr can be found in Chatbot & Conversational Marketing Tools, Live Chat Software categories.

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Whispr Main Features

• Analytics
  Track conversation trends, response times, and knowledge-base gaps to improve support performance.
• AI Copilot
  Draft grounded replies from ticket context, knowledge bases, and live product data for agent review before sending.
• Omnichannel Inbox
  Manage website, WhatsApp, Messenger, Instagram, Slack, and API conversations in one real-time inbox, with every ticket labeled by its source channel.
• AI Image Understanding
  Interpret screenshots, product photos, shipping labels, and other visitor attachments received through the website widget, WhatsApp, Messenger, Instagram, and API.
• Developer API & Webhooks
  Connect custom apps and channels through a secure REST API with webhooks, signed callbacks, and per-key rate limits.
• Slack App & Team Copilot
  Receive visitor messages and ticket alerts, use shortcuts, search tickets and knowledge, and take inbox actions with @Whispr.
• Multi-Persona AI Chatbots
  Create separate sales, support, and FAQ personas with visual flows for data collection, branching, handoff rules, and auto-resolution.
• Human Handoff & Live Voice
  Escalate with full history, transcribe voice notes, start browser calls, and warm-transfer customers without leaving the conversation thread.
• Team Messaging & Voice Huddles
  Collaborate through internal DMs, channels, and voice huddles while customer tickets remain open.
• Knowledge Bases & Product Sources
  Train AI on documents, files, scraped URLs, AI-generated text, Shopify catalogs, JSON/XML feeds, or custom APIs with live price and stock data.

Whispr Benefits

• Private by Design
  Protect customer information with encrypted storage, organizational isolation, and no training on customer content.
• Reduced Tool Sprawl
  Combine AI, knowledge management, inboxes, voice, team messaging, analytics, and APIs in one platform.
• 24/7 Customer Support
  Answer routine questions from company knowledge and product data outside normal business hours.
• Faster Agent Responses
  Give agents relevant, context-aware reply drafts through AI Copilot.
• Voice and Visual Support
  Resolve more complex issues using voice notes, browser calls, warm transfers, and image understanding.
• Better Team Collaboration
  Coordinate support through internal messages, channels, assignments, and voice huddles.
• One Inbox Across Channels
  Preserve customer context across the website widget, WhatsApp, Messenger, Instagram, Slack, and API.
• Accurate, Grounded Answers
  Base AI responses on approved documents, websites, knowledge bases, and live product sources.
• Current Product Information
  Answer pricing, availability, and product questions using synchronized catalog information.
• Seamless AI-to-Human Handoff
  Transfer conversations to agents with the complete history still available in the same thread.

Who should use Whispr?

• Agencies
  Manage separate organizations, chatbots, knowledge bases, and inboxes for multiple clients.
• SaaS Teams
  Automate repetitive onboarding and documentation questions while escalating complex product issues.
• E-commerce Teams
  Handle product questions, pricing, stock availability, returns, and peak-season support using live product data.
• Service Businesses
  Qualify leads and explain complex services through AI chat or browser-based voice conversations.
• Customer Success Teams
  Answer onboarding, account, and feature questions consistently using approved company knowledge.
• Customer Support Agents
  Resolve escalations using full conversation history, Copilot drafts, image context, and live browser calls.
• Customer Support Managers
  Configure bots, channels, escalation rules, and monitor support performance across the team.
• Solo Founders & Small Teams
  Launch always-on customer support without assembling and maintaining several separate tools.
• Developers & Support Operations
  Connect APIs, webhooks, messaging channels, product sources, and internal workflows.
• Sales & Lead Qualification Teams
  Use sales personas and visual flows to collect information and route qualified prospects.

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