Dagmor

AI-powered Virtual Avatars & Digital Assistants

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Dagmor QC HomeAI is an AI-powered call quality monitoring platform designed to automate quality assurance, compliance verification, and performance analysis across customer service, research, charity, and regulated sectors. Its key features include Hero Score for agent performance and call quality insights, automated audit trails and risk scoring, verification of script adherence, and detection of quality issues, which collectively address the problems of inefficient manual review, inconsistent quality checks, and regulatory compliance challenges. This solution is intended for team managers, compliance officers, research analysts, and operations professionals seeking accurate, verifiable, and efficient oversight of call interactions without the need for time-consuming live listening.

Dagmor can be found in AI-powered Virtual Avatars & Digital Assistants categories.

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Dagmor Main Features

• Free Trial
  Start with 50 free minutes to try the service.
• Hero Score
  It gives a score that shows how good the callers and calls are.
• Automated QA
  The system automatically reviews calls instead of listening to each one.
• Risk Scoring
  It finds risky calls and highlights problems in the calls.
• Campaign Setup
  You can create campaigns by giving a script, and Dagmor checks it for different parts and keywords.
• Call Inspection
  Managers and teams can look at recordings and reports to check call quality.
• Script Analysis
  It splits scripts into questions, routes, and must-say lines to make monitoring easier.
• Catch Doddgy Calls
  It finds calls that might be bad or risky.
• Flexible Campaigns
  You can adjust scripts and checks before calls are judged.
• Compliance Evidence
  Dagmor creates reports and proof for rules and regulations.
• Easy Video Tutorials
  Short videos help explain how the system works.
• Protect Good Callers
  It helps find and protect agents who make good calls.
• Proof of Call Quality
  Provides real evidence of call quality instead of random sampling.
• Verifiable Call Scoring
  It gives proof about call quality that can be checked and trusted.
• AI Call Quality Monitoring
  Dagmor uses AI to check calls and see if they meet quality standards.
• Suitable for Multiple Teams
  Designed for research, charity, campaign, client reporting, and regulated operations.

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