Microsoft

Enterprise Resource Planning

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A extensive cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) platform designed to streamline and integrate various business functions such as sales, customer service, field operations, project management, fleet, and warehouse management on a unified digital environment. It offers features like automated lead and opportunity tracking, real-time sales pipeline visibility, omnichannel customer support including calls, emails, and chats, case management with SLA enforcement, and seamless communication tools integrated with familiar apps like Outlook and Teams; solving problems related to disconnected workflows, inefficient customer interactions, and lack of data visibility, making it ideal for small and medium-sized enterprises and growing organizations seeking scalable, ready-to-deploy solutions that improve productivity and customer satisfaction.

Microsoft can be found in Enterprise Resource Planning categories.

The most similar products to Microsoft are:

Centripe Promoted → Catapult → PiERP → TrinSoft →

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Microsoft Main Features

• Experience
  They have more than 15 years of experience with Dynamics 365.
• Integration
  Works with Outlook, Teams, WhatsApp, and mobile apps for easy communication.
• Support SLAs
  Automatic tracking of SLAs and escalations helps provide good support.
• Sales Feature
  Track every sales lead from the first contact to the final deal, with reminders for follow-ups.
• Cloud Platform
  You can run your entire business on one cloud platform that connects sales, customer service, field service, projects, fleet, and warehouse.
• Sales Increase
  Businesses using this platform have seen sales go up by 32% this quarter.
• Fast Follow-ups
  Follow-ups happen faster, helping you not miss any leads.
• Trusted Partner
  They are a certified Dynamics 365 cloud partner with local support and fast responses.
• Customer History
  See all customer interactions in one place for better service.
• Customer Support
  Offers omnichannel support with case management, SLAs, and support that keeps customers happy.
• Quick Field Jobs
  Field jobs are completed quickly, often in just 2 minutes.
• Sales Management
  Owners and managers can see the full sales pipeline and forecast sales easily.
• Popular Solutions
  They offer proven Dynamics 365 solutions that work from the first month.
• Service Dashboards
  Provides dashboards and reports for customer satisfaction.
• Customer Commitment
  They are committed to providing 110% effort on every project.
• Faster Deal Closing
  Improve sales with full visibility of leads, quotes, and forecasts to close deals faster.
• Live Sales Pipeline
  You can see your sales pipeline live, showing new leads, qualified leads, demos done, negotiations, and closed deals.
• Complete Cloud Suite
  Start with what you need now and add more features later, all working together on Microsoft cloud.
• Multiple Cloud Products
  You get six different products all on one platform that can grow with your business.
• Customer Service Feature
  Turn support tickets into loyal customers with an inbox for calls, emails, chat, and complaints.
• Free Demo and Consultation
  You can book a free demo or talk to an expert for advice and support.
• Support for Growing Businesses
  The SaaS is built and supported especially for growing businesses in Tamil Nadu and India.

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Microsoft Alternatives

Centripe Promoted

This comprehensive platform streamlines sales, marketing, and customer succes...

Catapult

This comprehensive cloud-based enterprise resource planning (ERP) and custome...

PiERP

This comprehensive cloud-based platform integrates multiple enterprise resour...

TrinSoft

This comprehensive enterprise resource planning (ERP) and customer relationsh...

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