Tandaza

Utility Billing & Customer Management

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This automated billing system streamlines revenue collection and subscriber management for internet service providers by integrating hotspot and PPPoE billing features tailored specifically for the Kenyan market. It offers key capabilities such as automatic M-Pesa reconciliation, real-time revenue monitoring, subscriber onboarding and suspension, and seamless network device integration, solving manual reconciliation, billing inefficiencies, and customer onboarding challenges. Designed for ISP operators seeking reliable, secure, and fully automated revenue processes, it enhances operational efficiency, minimizes billing errors, and improves cash flow management within the local telecommunications environment.

Tandaza can be found in Utility Billing & Customer Management categories.

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Tandaza Main Features

• Router integration
  The system connects with your network equipment to automatically activate or suspend subscribers.
• Secure billing system
  Your subscriber and payment data are kept safe and private.
• PPPoE renewal reminder
  Subscribers receive automatic reminders when their internet service needs renewal.
• Responsive local support
  A friendly team in Kenya is ready to help you set up and use the system.
• PPPoE subscriber management
  You can easily onboard, suspend, and reconnect internet subscribers based on their payment status.
• Real-time revenue dashboard
  You can see collections, active subscribers, and balances instantly as they happen.
• Hotspot access auto-activated
  Customers get instant access to Wi-Fi when they pay without needing vouchers or paybills.
• Automatic M-Pesa reconciliation
  Payments are matched automatically to the right subscriber, saving time and effort.
• Hotspot billing with just a till number
  You can charge customers through your M-Pesa till number, and they are connected automatically when they pay.

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