Hunlio

Customer Feedback & Survey Software

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This feedback management and customer experience enhancement platform enables service-oriented businesses to collect real-time customer evaluations through a single QR code, facilitating proactive identification of service issues and staff performance monitoring. Key features include multi-language support, AI-powered analysis of reviews and patterns, fraud prevention measures, detailed management reports, staff rating tracking, and seamless QR code creation and printing, designed to help hospitality, retail, and service providers improve customer satisfaction, prevent negative reviews, and optimize operational efficiency without adding complexity.

Hunlio can be found in Customer Feedback & Survey Software categories.

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Hunlio Main Features

• AI Reports
  The system uses AI to find patterns, risks, and improvement points from customer feedback.
• One QR Code
  Just one QR code is enough for all customers to leave reviews.
• PDF Reports
  Download clear and clean reports for meetings or tracking performance.
• Easy Feedback
  Customers can give feedback by scanning a QR code without downloading an app.
• No App Needed
  Customers do not need to download an app, just scan QR codes to leave feedback.
• Fraud Protection
  The system blocks staff-owned phones and prevents fake reviews from the same device within 24 hours.
• QR Code Printing
  You can create, copy, and print QR codes for tables or areas in your business.
• Staff Recognition
  Track staff of the month and year to motivate your team to perform better.
• Real-Time Feedback
  Guests can scan QR codes and leave their feedback right away.
• Pattern Recognition
  Hunlio doesn’t just count stars; it finds patterns like low scores, repeated comments, and service gaps.
• Multilingual Support
  Customers can see feedback screens in English, Turkish, Russian, German, and Arabic.
• Service Improvement Tips
  Hunlio gives daily suggestions to improve your service quality.
• Staff and Business Review
  You can review both staff members and the overall business performance easily.
• Protection from Duplicates
  Prevents the same customer from submitting multiple reviews within 24 hours.
• Staff Performance Tracking
  You can see how staff are rated and receive comments about their work.

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