Rivesio

Customer Feedback & Survey Software

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This platform facilitates seamless collection, organization, and resolution of user feedback by integrating an easy-to-use, lightweight widget into any website or application, allowing users to report bugs, suggest features, and attach annotated screenshots for clearer communication. It offers centralized inbox management, real-time notifications, and status updates that help teams prioritize and resolve issues efficiently, solving problems related to scattered feedback, unclear bug reports, and inefficient communication channels; it is ideal for product managers, customer support teams, developers, and user experience designers seeking to improve product quality and user engagement through direct user input.

Rivesio can be found in Customer Feedback & Survey Software categories.

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Details

Rivesio Main Features

• Instant alerts
  Get notifications when new feedback arrives or someone replies, through in-app messages, email, or push notifications.
• Free during beta
  You can use all these features for free while it is in beta testing.
• Respond to users
  You can reply to users’ feedback directly from the inbox, and they see your replies in the widget.
• Simple integration
  Add Rivesio to your website by copying and pasting a script; no special software or backend changes needed.
• User attachment options
  Users can attach screenshots or images to their feedback to show problems more clearly.
• Easy feedback collection
  Users can report bugs and ideas simply by using a small widget on any website.
• No need for email chains
  Replies are made directly in the widget, so conversations stay in one place without email back-and-forth.
• Status and categorization
  You can mark feedback as open, in progress, or resolved, and organize it by category or priority.
• Centralized feedback inbox
  All feedback from different sites goes into one shared inbox where you can read, filter, and manage it.
• Screenshot and markup tools
  Users can take screenshots, highlight problem areas, and upload images to show exactly what they see.

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Technologies Used

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