Only Concierge

Hotel Management Software

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The dedicated concierge operations management suite streamlines the entire guest experience by consolidating guest profiles, service requests, reservations, and daily operations into a centralized, searchable platform, enhancing efficiency and personalized service for luxury hotels. Its key features include extensive guest profile management with preferences and relationships, real-time occupancy tracking, seamless web check-in and messaging, automated flight information updates, curated activity and dining reservations, and tools for managing group bookings and multi-property operations, all designed to solve communication gaps, reduce manual tasks, and deliver exceptional, personalized hospitality to discerning travelers. This platform is ideal for hospitality professionals and luxury hotel staff seeking to optimize guest engagement, improve operational workflows, and provide seamless, high-end guest experiences.

Only Concierge can be found in Hotel Management Software categories.

The most similar products to Only Concierge are:

Centripe Promoted → BPN Maestro → Tourmie → VertexStay Verified profile →

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Details

Only Concierge Main Features

• Itineraries
  Create daily plans for guests with your hotel's branding, which can be emailed or shared online.
• Guest groups
  Manage groups like families or corporate parties, handling attendance and group details easily.
• Web check-in
  Guests can fill out a branded online form before arrival for contact info, food preferences, flight details, and special requests.
• Guest profiles
  Profiles include guest details, preferences, relationships, and notes about partners, children, and VIPs.
• Flight tracking
  Automatically check flight times from flight numbers, and see schedule changes on a daily board.
• Guest messaging
  Send messages to guests using templates, with options for emails, SMS, and WhatsApp in the future.
• Shared calendar
  See arrivals, departures, and daily services on one calendar so the team works together smoothly.
• Service requests
  Track all guest requests from start to finish, including a workflow for bookings that need credit cards.
• Rooms and occupancy board
  View which rooms and suites are occupied, arriving, or leaving in real time.
• Activities and restaurants
  Book local activities, restaurants, and partners directly into a guest's plan.
• Housekeeping and maintenance
  Monitor cleaning schedules and maintenance tickets with a shared board for staff to follow.
• Multi-property and DMC support
  Manage several hotels under one group or switch to a DMC mode for travel management services.
• Live demo and full product access
  You can see a live demo and explore the full product with sample data at demo.onlyconcierge.tech.
• One desk for the entire guest journey
  All guest information and requests are kept in one easy-to-find place from start to end of their stay.

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