RankKar

Customer Feedback & Survey Software

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This customer feedback software is designed to help local businesses gather, manage, and respond to structured customer feedback after each visit or purchase, using tools like feedback QR codes, online forms, and contact options to improve communication and reputation management. It features private follow-up channels for addressing concerns, AI-assisted reply drafting to streamline responses, and integrations with review platforms to improve online reputation and customer satisfaction; the platform is ideal for retail shops, clinics, cafes, and service teams seeking transparent, rule-compliant feedback collection and proactive issue resolution to build trust and improve service quality.

RankKar can be found in Customer Feedback & Survey Software categories.

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Details

RankKar Main Features

• Issue Routing
  Send customer concerns directly to you so you can fix problems quickly.
• Contact Options
  Customers can reach your team quickly through WhatsApp or other contact methods.
• Private Follow-up
  You can privately respond to customer concerns before they become public.
• Google Review Link
  Show customers the option to leave a review on your Google Business Profile.
• AI-Assisted Replies
  Get help from AI to write professional responses faster, if your plan allows.
• Dashboard Management
  Use a dashboard to organize and see all customer feedback easily.
• Hosted Customer Page
  A special webpage where customers can leave their comments securely.
• Simple Pricing Plans
  Affordable plans designed for small and growing businesses to manage feedback easily.
• QR Code and Link Sharing
  Share a QR code or link to make it easy for customers to leave feedback.
• Configurable Feedback Flow
  Set up your feedback process so concerns stay with you first.
• Feedback QR Code Generator
  Create a QR code in minutes that customers can scan to leave feedback.
• Referral to Google Reviews
  Optionally direct customers to leave reviews on Google easily.
• Collect Structured Feedback
  Customers can give feedback after each visit or purchase in a clear and consistent way.

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