Alma

Patient Scheduling & CRM for Clinics

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A live AI answering system automates and streamlines after-hours patient communication by handling incoming calls around the clock without requiring additional staff, ensuring that no patient call is missed and all interactions are documented and organized for easy review. Its main features include real-time call capture with automatic structuring of patient information, seamless integration with healthcare provider dashboards, and instant access to detailed call summaries and transcripts, addressing the issues of missed calls, delayed responses, and patient dissatisfaction in small healthcare practices, making it ideal for clinics and practices seeking to improve patient care, reduce missed appointments, and improve operational efficiency while providing continuous, reliable after-hours support.

Alma can be found in Patient Scheduling & CRM for Clinics categories.

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Alma Main Features

• No Missed Calls
  No calls are missed or go to voicemail, even after hours.
• Follow-up Management
  You can approve or set follow-up calls easily with one click.
• Patient Call Summary
  You get a simple summary and full transcript of each patient call.
• Easy Dashboard Review
  You can see all calls, summaries, and transcripts in one place whenever you want.
• Improves Patient Care
  Alma helps patients reach their provider any time, making care better and faster.
• No Extra Staff Needed
  You don’t need more staff because Alma handles all after-hours calls.
• 24/7 Live AI Answering
  Alma answers your practice after-hours calls with a live AI agent all day and night.
• Dedicated Phone Number
  Your practice gets its own special phone number for after-hours calls.
• Real-Time Call Capture
  The AI collects details and reason for the call instantly during the conversation.
• Shift-Based Call Routing
  Calls are directed to the on-call doctor based on their working hours.
• Automatic Call Documentation
  Every call is automatically written down and organized on your dashboard.

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