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instay

This platform automates and streamlines hotel guest management by using AI-powered messaging on WhatsApp to handle inquiries, reservations, check-in, in-stay requests, and check-out processes seamlessly. It offers features such as real-time conversation handling, personalized offers, contactless check-in, 24/7 automated guest support, and extensive guest journey tracking, ultimately enhancing guest experience, reducing response times, and increasing booking conversions for modern hotels seeking efficient, contactless hospitality solutions.

instay can be found in Hotel Management Software categories.

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Details

Consumer Type: B2B

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instay Main Features

24/7 Assistance
The AI assistant works all the time to answer questions and manage guest needs automatically.
In-Stay Services
Guests can request services like housekeeping, room service, and concierge through WhatsApp, and AI routes these requests to staff quickly.
Efficient Operations
The SaaS helps hotels run smoothly by automating tasks like inquiries, bookings, and guest requests, saving time and improving service.
Seamless Booking Process
Bookings are made automatically, with invoices, payments, and registration forms sent to guests easily.
Personalized Guest Service
It provides personalized price quotes and services based on what guests prefer and ask for.
Full Guest Journey Tracking
The system tracks every step from inquiry to departure, giving staff full information about each guest’s stay.
Guest Interaction Management
The SaaS uses AI to handle all guest questions and booking requests on WhatsApp anytime, day or night.
Real-Time Support and Updates
Staff can see all guest arrivals, pending questions, and AI performance in one command center for quick response.
Contactless Check-in and Check-out
Guests can check in and out using QR codes for a smooth, contactless experience.

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Technologies Used

Cloudflare Google Fonts HTML5 Wix Content Delivery Network (CDN) Cloudflare Email Obfuscation

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Home › All Categories › Hotel Management Software › instay

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