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Tossker

Name: Tossker
Author: Tossker

Professional Services Automation (PSA) for MSPs

This platform consolidates multiple communication channels such as calls, chats, SMS, and voicemails into a single unified thread, streamlining customer interactions and reducing the need for manual tracking. Its main features include automatic time synchronization with professional service automation (PSA) systems, seamless ticket creation and mapping, real-time conversation tracking, and extensive inbox management, effectively solving problems related to disjointed communication, time leakage, and inefficient workflow for managed service providers, IT support teams, and customer service organizations. Designed for IT managed service providers, service desk teams, and MSPs, it enhances operational efficiency, improves customer experience, and simplifies multi-channel communication management.

Tossker can be found in Professional Services Automation (PSA) for MSPs categories.

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Details

Pricing: $29-$89/mo

Consumer Type: B2B

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Tossker Main Features

Automation
The system automatically captures conversation times and links them to tickets for billing.
Fast Support
Technicians see everything in one view and answer faster without switching tabs.
Integrations
Works with popular tools like ConnectWise Manage, HaloPSA, Autotask, and Tossker Queue.
Time Tracking
The system records the time spent on each conversation to help with billing.
Unified Inbox
All calls, chats, and SMS are combined into a single thread so staff don't need to switch between apps.
Ticket Linking
Every chat, call, or message links to a PSA ticket or can start a new one automatically.
User-Friendly Interface
Easy to use with simple features like web chat, phone calls, and message threads.
Simplified Communication
Clients and staff communicate easily through calls, chats, SMS, and website messages in one place.
Multiple Channels in One Thread
Calls, voicemails, recordings, SMS, and chats from website or Teams are all in one conversation.

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Tossker Alternatives

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A comprehensive communication platform enhances business interactions by inte...

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Technologies Used

Cloudflare HTML5 Wix Content Delivery Network (CDN)

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Home › All Categories › Professional Services Automation (PSA) for MSPs › Tossker

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