Leaptree
Sales Automation Software
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Leaptree Optimize is an AI-powered quality assurance platform designed for contact centers that operate within Salesforce, automating the evaluation and monitoring of customer interactions across calls, chats, and emails to ensure consistent service quality and compliance. Its main features include customizable no-code QA scorecards, extensive performance reporting with actionable insights, AI-driven identification of risks and trends, agent coaching recommendations, and tools for evaluating AI-agent interactions, all aimed at reducing manual workloads, enhancing customer experience, and driving operational efficiency for customer service managers, quality assurance teams, and contact center leaders.
Leaptree can be found in Sales Automation Software categories.
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Year Established:
2019
Pricing:
$900-$1800/mo
Consumer Type:
B2B
Leaptree Main Features
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