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Supppy

Name: Supppy
Author: Supppy

This customer support software is designed specifically for digital product creators, enabling seamless purchase verification and efficient issue resolution by automatically validating customer licenses in real time. It features native integrations with popular marketplaces and payment platforms such as Envato, LemonSqueezy, Paddle, Gumroad, WooCommerce, and Shopify, allowing customers to verify their purchases instantly during sign-up, providing detailed product ownership data to support agents, and offering customizable branded support portals, private ticketing, role-based access control, customer dashboards, and solid developer tools like REST APIs and webhooks. This platform addresses challenges related to manual license validation, high support workload, and fragmented customer support workflows, making it ideal for developers, SaaS providers, and digital product vendors seeking streamlined, branded, and.

Supppy can be found in Customer Success Software categories.

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Consumer Type: B2B

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Supppy Main Features

Private Ticketing
Support agents can view tickets easily with all customer purchase information in one clear view.
Customer Dashboards
Customers can see their tickets and products all in one simple and clean place.
Built for Developers
The SaaS offers a REST API and webhooks so it can fit into your current systems.
Branded Support Portals
You can create your own support site with your logo, colors, and subdomain to make it look professional.
Roles & Team Management
Admins, agents, and customers get different access levels so everyone can see what they need.
Native Purchase Validation
Customers verify their purchase quickly without manual checks, connecting with marketplaces like Envato, LemonSqueezy, Paddle, Gumroad, and more.
Customer Verification at Signup
Customers enter their purchase code during sign-up, and Supppy checks it instantly to show what they own.
Full Purchase Details for Agents
Support agents see all details like product, source, purchase date, and support expiry right on each ticket.

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