Kestrel

An AI-powered voice agent automates customer interactions for UK car dealerships by answering inquiries, providing detailed vehicle information from live stock feeds, and scheduling test drives, MOTs, and service appointments directly into the dealership’s calendar. Its main features include handling out-of-hours questions, narrowing down vehicle options based on customer preferences, capturing buying intent, and seamlessly transferring qualified leads to human staff with full conversation transcripts, thereby enhancing customer engagement, operational efficiency, and lead conversion for sales and service teams. Designed for dealership reception, sales, and service departments, this intelligent assistant addresses common communication challenges, reduces missed opportunities outside opening hours, and improves the overall customer experience by providing instant, accurate, and consistent responses across multiple touchpoints.

Kestrel can be found in AI-powered Virtual Avatars & Digital Assistants categories.