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Table Voice

Name: Table Voice
Author: Table Voice

This system enhances hospitality by enabling staff to collect, understand, and act upon guest feedback through voice conversations, capturing nuanced insights that traditional comment cards or star ratings often miss. Its main features include voice-enabled guest feedback collection, real-time transcription and categorization of comments using artificial intelligence, and shared, contextualized views of customer interactions to facilitate thoughtful follow-up and improve overall guest experience, addressing communication gaps and ensuring personalized care for restaurants, cafes, hotels, and hospitality groups.

Table Voice can be found in Customer Feedback & Survey Software categories.

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Details

Consumer Type: B2B

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Table Voice Main Features

Insightful Reports
The system provides reports to help see all guest care details clearly.
Better Customer Care
The system helps maintain a personal and caring guest experience through thoughtful listening.
Voice-based Feedback
Guests can share their feedback using voice, in their own words, with permission.
Follow-up and Response
The team can acknowledge concerns, add notes, and involve the right person to respond properly.
Shared View of Feedback
All team members can see guest feedback, handling history, and reports in one place.
Conversation Transparency
Staff can see the original feedback, transcript, and context to understand guest comments better.
Encouraging Conversations
Guests are invited to share feedback easily, helping create better service interactions.
AI Transcription and Categorization
The system uses AI to turn voice feedback into text and organize it for easier understanding.

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Table Voice Alternatives

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GuestRevu

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Technologies Used

HTML5 Wix Content Delivery Network (CDN)

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