Technisoft

Field Service Management Solutions

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This advanced maintenance management software solution streamlines job costing, scheduling, and field operations for equipment servicing companies, enhancing efficiency and productivity. Key features include preventative maintenance management, mobile access for field technicians, advanced scheduling tools, and a customer portal for self-service, all designed to solve challenges related to resource allocation, service agreements, and operational oversight across various industries such as agriculture, aviation, and heavy machinery.

Technisoft can be found in Field Service Management Solutions categories.

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Technisoft Main Features

• Field Portal
  Allows field workers to connect with Service Manager using any mobile device, whether online or offline.
• Report Manager
  Helps create professional reports and schedule automated reporting for various financial and service metrics.
• Customer Portal
  Enables customers to log jobs, request quotes, and pay bills online with customizable access levels.
• Service Centers
  Supports different service centers and allows specific numbering and accounting for each location.
• Service Manager
  A software that helps manage job costing, service agreements, maintenance, scheduling, and field operations for equipment servicing companies.
• Advanced Scheduling
  A powerful tool for scheduling technicians, showing calendar views, maps, and sending alerts and notifications.
• Technisoft Discover
  An easy-to-use module that helps create custom queries from the Sage 300cloud database.
• Advanced Maintenance
  A tool for managing scheduled or meter-based servicing, helping predict parts and labor needs, and analyzing budget versus actual profits.

Technisoft Benefits

• Custom Reporting
  Users can create tailored reports to get the information they need quickly, improving decision-making.
• Advanced Scheduling
  It provides tools to manage technician schedules effectively, ensuring that resources are used efficiently.
• Customer Self-Service
  Customers can log jobs and make payments online, which saves time for both the company and the customers.
• Job Costing Management
  It helps companies track costs for each job, making it easier to see where money is spent.
• Preventative Maintenance
  This feature allows businesses to schedule regular maintenance, which helps prevent equipment breakdowns.
• Integration with Sage 300
  The software works well with Sage 300, which helps streamline business processes and reduce manual work.
• Service Center Management
  It allows companies to manage different service locations easily, helping to keep operations organized.
• Field Workforce Management
  Field staff can access information on their mobile devices, making it easier for them to do their jobs anywhere.

Who should use Technisoft?

• Managers
  They can track costs and resources effectively, helping to improve business decisions.
• Customers
  They can log jobs and pay bills online, which saves them time.
• Support Staff
  They can use the software to assist customers and manage service requests efficiently.
• Accounting Teams
  They can integrate maintenance management with accounting, making financial tracking simpler.
• Field Technicians
  They can access job details and updates on their mobile devices, making their work easier.
• Training Coordinators
  They can use training videos and courses to help staff learn how to use the software.
• Equipment Servicing Companies
  They can manage jobs, schedules, and maintenance easily with the software.

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