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Details

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Periskope Main Features

• Team Access
  Allow your team to read and reply to messages without needing direct access to WhatsApp.
• Manage Groups
  Special tools to help you run WhatsApp groups and communities.
• Track Metrics
  Check important data like response rates and unanswered questions.
• Create Tickets
  Turn customer questions into tickets quickly from any chat.
• Media & Exports
  Easily manage and export media, messages, and group details.
• 5 Min Onboarding
  Connect WhatsApp numbers and start using the service in under 5 minutes.
• Automated Actions
  Set up automatic replies, message sending, and ticket creation.
• Multi-Number Inbox
  See and control all your team's WhatsApp messages in one place.
• Scheduled Messaging
  Plan and send messages to groups or contacts with one click.
• Team & Chat Analytics
  Monitor how your team is performing with real-time data.
• Automate Group Actions
  Set rules to automatically create groups, send messages, and more.
• Custom APIs & Webhooks
  Connect WhatsApp with your internal systems using custom APIs.
• Flag Important Queries
  Use AI to mark important messages or use emojis to create tasks.
• Manage WhatsApp Groups
  Easily handle WhatsApp groups and chats for your business.
• Role-Based Permissions
  Set different permissions for team members to manage messages and queries.
• AI-Enabled Productivity
  Use AI to highlight important messages and help write replies.
• Connect Multiple Numbers
  Link many WhatsApp numbers to one shared inbox without needing the WhatsApp Business API.
• Detailed Group Analytics
  Get insights on how many messages are sent, opened, and unanswered.
• Integrate with Your Systems
  Sync tickets with tools like HubSpot, Freshdesk, and Slack easily.

Periskope Benefits

• Quick Setup
  You can connect WhatsApp numbers and start using the tool in less than five minutes, which is very fast.
• AI Assistance
  AI can help flag important messages and summarize chats, saving time for your team.
• Group Management
  You can schedule messages and set permissions for team members, which helps keep group chats organized.
• Track Performance
  You can monitor response rates and unanswered questions, so you know how well your team is doing.
• Automate Customer Queries
  You can turn important messages into tickets quickly, helping you manage customer questions better.
• Integrate with Other Tools
  You can connect WhatsApp with other apps like HubSpot and Slack, making your work more efficient.
• Manage Multiple WhatsApp Numbers
  You can connect many WhatsApp numbers to one place, making it easier to see and respond to all messages.

Who should use Periskope?

• Businesses
  Businesses can manage many WhatsApp chats easily and keep track of customer questions.
• Tech Companies
  Tech companies can connect WhatsApp with their other tools to work better and save time.
• Marketing Teams
  Marketing teams can schedule messages to groups and see how well their messages are doing.
• Community Managers
  Community managers can control group chats and understand what members need.
• Real Estate Agents
  Real estate agents can manage many groups and keep in touch with clients easily.
• Customer Support Teams
  Customer support teams can quickly turn messages into tasks and respond faster to clients.
• Educational Institutions
  Schools and colleges can handle many inquiries and communicate with students effectively.

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