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Details

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Invarosoft Main Features

• HappySat
  HappySat™ is a customer feedback tool that helps MSPs gather and report on customer satisfaction easily.
• Live Chat
  Live Chat enables real-time communication between MSPs and clients for quick support.
• Web Forms
  Web Forms allow clients to submit requests or feedback easily online.
• vCIO Hero
  vCIO Hero™ simplifies the QBR process and helps MSPs improve sales with smart audits and recommendations.
• Push Alerts
  Push Alerts notify users about important updates and messages instantly.
• Time Master
  Time Master™ is a scheduling tool that makes it easy to book meetings with clients without back-and-forth emails.
• O365 Reports
  O365 Reports provide insights into Office 365 usage and performance.
• Alert Centric
  Alert Centric™ allows MSPs to manage different backup applications and see customer environments quickly.
• Client Portal
  The Client Portal allows clients to see their service tickets, approvals, and other important information in one view.
• Invarosoft CX
  Invarosoft CX™ provides a branded client portal and support app for clients to access support, tickets, and more in one place.
• Device Reports
  Device Reports give detailed information about the devices being managed.
• Knowledge Base
  The Knowledge Base is a collection of helpful articles and guides for clients to use.
• Warranty Wizard
  Warranty Wizard™ helps MSPs manage IT assets easily and create client reports with just one click.
• Secure Messaging
  Secure Messaging allows MSPs to send passwords and sensitive data safely.
• Service Catalogs
  Service Catalogs list the services offered by the MSP for easy client access.
• Identity Security
  Identity Security features help protect sensitive information and verify user identities.
• Self-Service Bots
  Self-Service Bots help clients find answers to their questions without needing to contact support.

Invarosoft Benefits

• Save Money
  You can save a lot of money by combining your tools into one platform instead of buying them separately.
• Increase Security
  You can keep your clients' information safe with better security features like secure messaging.
• Reduce Complexity
  Using one platform makes it easier to manage all your tools instead of using many different ones.
• Enhance Communication
  Using live chat and push notifications helps you communicate better and faster with your clients.
• Improve Customer Experience
  Clients will be happier with a modern support experience that is easy to use and understand.

Who should use Invarosoft?

• IT Managers
  IT Managers can easily manage assets and backups, making their job simpler and more efficient.
• Sales Teams
  Sales teams can use the vCIO Hero to make their sales process easier and more effective.
• Business Owners
  Business owners can get better feedback from customers, helping them improve their services.
• Customer Support Teams
  Customer support teams can improve communication with clients using live chat and push alerts.
• Managed Service Providers (MSPs)
  MSPs can save money and reduce complexity by using one software platform instead of many tools.

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