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Screenshots

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Details

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BoatChat Main Features

• Chat Survey
  After each chat, we ask visitors how satisfied they were to make sure we are doing a good job.
• Lead 2 Ring
  This feature helps connect leads quickly by ringing your phone when a potential customer is interested.
• Live Video Chat
  You can have live video chats with customers to show them boats and answer their questions in real time.
• BDC Style Scripts
  Our chat scripts are designed to engage customers effectively based on what we learned from past chats.
• Text (SMS) Support
  We offer text messaging support, making it easy for customers to reach you on their mobile devices.
• Reports and Analytics
  We give you detailed reports to show how your website is doing and what can be improved.
• Reputation Management
  We help you manage your online reputation by ensuring customer satisfaction and feedback.
• 24/7 Managed Messenger
  We provide round-the-clock management of your Messenger chats to capture leads effectively.
• Integrated Text Platform
  Most visitors use mobile devices, and our SMS option helps convert them into leads.
• Managed Live Chat Support
  We provide 24/7 live chat support with real people to help your customers anytime.
• Out of the Box Integration
  Our chat service easily connects with major automotive website providers without extra setup.
• Google Analytics Integration
  You can track where your leads come from using Google Analytics to improve your marketing.
• Dynamic Real Time Lead Routing
  Leads are sent to the right person in your team instantly to ensure quick responses.
• Facebook Messenger Integration
  You can chat with customers on Facebook Messenger and Instagram to answer their questions.
• Multi Language Translation Tools
  We provide tools to chat in different languages, making it easier to connect with more customers.

BoatChat Benefits

• Live Video Chat
  Video chats allow customers to see boats up close, making it easier for them to decide.
• Mobile Integration
  Since many visitors use phones, having chat options on mobile makes it easier for them to connect.
• Dynamic Lead Routing
  Quickly sending leads to the right person helps ensure they get the best service.
• Real-Time Engagement
  Talking to visitors in real-time helps keep them interested and can lead to more sales.
• 24/7 Customer Support
  Having help available all day means customers can get answers anytime they need.
• Multi-Language Support
  Offering chats in different languages helps reach more customers and makes them feel welcome.
• Behavioral Data Science
  Using data to guide chat interactions helps make conversations more effective and engaging.
• Increased Lead Conversion
  More leads can help boat dealers sell more boats and grow their business.
• Google Analytics Integration
  Tracking leads helps businesses understand what works best in their marketing efforts.
• Customer Satisfaction Surveys
  Asking visitors how they feel after a chat helps improve service and keep customers happy.

Who should use BoatChat?

• Sales Teams
  Sales teams can use live video chat to connect with customers and show them boats, making it easier to close sales.
• Boat Dealers
  Boat dealers can use BoatChat to greet visitors on their website and turn them into leads, helping them sell more boats.
• Website Owners
  Website owners can integrate BoatChat easily to engage visitors and increase their chances of getting leads.
• Marketing Teams
  Marketing teams can track leads and analyze data to improve their online strategies and attract more customers.
• Customer Support Teams
  Customer support teams can benefit from 24/7 live chat to assist customers anytime, improving satisfaction.

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Technologies Used

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