Silkmoth

Repair Shop Management

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This extensive online application streamlines the management of automotive jobs, customer interactions, and vehicle data for garages. Key features include a drag-and-drop scheduling interface, real-time job updates, automated customer notifications, and live access to vehicle history, all designed to improve operational efficiency and improve customer service for independent garages and small networks.

Silkmoth can be found in Repair Shop Management categories.

The most similar products to Silkmoth are:

LatePoint Promoted → autoGMS →

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Details

Silkmoth Main Features

• Support
  Get help from UK-based support staff who are ready to assist you.
• Calendar
  You can easily move job sheets between different bays and time slots using drag-and-drop.
• Reporting
  You can create reports to export customer data and daily task summaries.
• Financials
  The software helps you with invoicing and tracking customer payments and balances.
• Task Board
  Employees can manage a job board that shows daily tasks and updates.
• SMS Updates
  Send SMS updates to customers about their jobs.
• Check-in App
  Customers can check in to start their jobs easily.
• Job Tracking
  Technicians can report the progress of jobs in the workshop.
• Mobile Access
  You can use the software on mobile, desktop, or tablet devices.
• Data Protection
  The software is designed to keep your data safe and comply with GDPR.
• Reliable Service
  The system is trusted by over 1,000 garages and is highly reliable.
• Real-time Updates
  Job updates are shown in real-time without needing to refresh the page.
• Live Data Services
  Get real-time information about vehicles, addresses, and MOT history.
• Automated Workflows
  You can automate tasks and customer interactions with a simple workflow builder.
• Customer Management
  Easily import or export customer information and send important alerts.
• Vehicle Health Checks
  Perform health checks on vehicles to ensure they are in good condition.

Silkmoth Benefits

• Data Security
  The software keeps your and your customers' data safe and follows important privacy rules.
• Automates Tasks
  It saves time by automating customer interactions and reminders, making your work easier.
• 24/7 Availability
  The system is always available online, so you can manage your garage anytime and anywhere.
• Real-Time Updates
  You can see job updates instantly without needing to refresh, which keeps everyone better.
• Tracks Job Status
  Technicians can report job progress, helping everyone know what is happening in the workshop.
• Access to Live Data
  You can quickly check vehicle and customer information, saving time and effort.
• Improves Communication
  The check-in app allows customers to check in easily, starting their job without hassle.
• Easy Customer Management
  You can import and export customer information easily and send important alerts like MOT reminders.
• Simplifies Job Management
  The software helps you manage jobs easily with a simple drag-and-drop interface.

Who should use Silkmoth?

• Accountants
  They can easily track payments and create invoices without hassle.
• Technicians
  They can track job progress and update tasks in real-time.
• Garage Owners
  They can manage jobs and customers easily with one simple app.
• New Garage Managers
  They can learn to use the system quickly with easy tools and support.
• Small Garage Networks
  They can connect their websites for real-time bookings and manage multiple locations.
• Customer Service Representatives
  They can send reminders and updates to customers automatically.

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Silkmoth Alternatives

LatePoint Promoted

This platform streamlines appointment management by offering features such as...

autoGMS

This unified garage management platform consolidates bookings, bays, customer...

Technologies Used

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