Acty

AI-powered Virtual Avatars & Digital Assistants

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This innovative software enhances remote technical support by using augmented reality, real-time voice translation, and artificial intelligence to streamline communication and problem-solving. Key features include 3D visual instructions, multilingual support, AI-driven document consultation, and integration with smart glasses, making it an ideal solution for companies in manufacturing, education, and field service that seek to improve operational efficiency and reduce downtime.

Acty can be found in AI-powered Virtual Avatars & Digital Assistants categories.

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Acty Main Features

• Cost Savings
  Using Acty can save money on travel costs by solving problems remotely.
• Eco-Friendly
  Working remotely helps reduce travel, which is better for the environment.
• Service Qube
  Service Qube helps companies manage customer support better and is available all day, every day.
• Field Training
  Less experienced technicians can learn quickly with help from more experienced colleagues through remote support.
• Augmented Reality
  Acty uses augmented reality to help technicians see what they are working on and get instructions in real-time.
• AI Chatbot (Sophia)
  Sophia is an AI chatbot that can answer questions from users 24/7 using information from documents.
• Automatic Translator
  The software can translate over 100 languages to help break down language barriers.
• Smart Glasses Support
  Technicians can wear smart glasses to see instructions directly on the lenses while they work.
• Remote Support Software
  Acty is a software that helps people give support from far away using augmented reality.
• Work Instructions Module
  This feature helps create step-by-step guides for technicians to follow when fixing machines.
• No App Installation Needed
  You can use Acty without installing any apps, making it easy to start using right away.

Acty Benefits

• Save on Travel Costs
  Using remote support means technicians do not need to travel, which cuts down on travel expenses.
• Enable Remote Training
  Less experienced technicians can learn from experts in real-time, helping them become skilled faster.
• Break Language Barriers
  The automatic translator allows communication in over 100 languages, making it easier to help customers worldwide.
• Improve Resolution Time
  With Acty, problems get solved quicker, saving time for both technicians and customers.
• Boost Customer Satisfaction
  Customers are happier because their issues are resolved quickly and effectively with Acty.
• Reduce Environmental Impact
  Working remotely means less travel, which helps lower pollution and traffic on the roads.
• Increase First Time Fix Rate
  Acty helps companies fix problems faster, which means they can solve issues on the first try more often.
• Provide Clear Work Instructions
  Acty gives step-by-step guides to technicians, making it easier for them to fix machines correctly.

Who should use Acty?

• Managers
  Managers can save money on travel and improve service speed, helping the company run better.
• Technicians
  Technicians can get help from experts quickly, making it easier to fix machines.
• New Employees
  New employees can learn faster with help from experienced workers through remote support.
• Customer Support Teams
  Customer support teams can help clients anytime, making customers happier.
• Environmental Advocates
  Using remote support helps reduce travel, which is better for the environment.
• Companies Exporting Products
  Companies can break language barriers with automatic translation, making communication easier.

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