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Screenshots

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Details

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Switchboard Main Features

• MDAware
  Direct patient messages to the right staff quickly using smart algorithms.
• RevAware
  Help revenue staff prioritize accounts using advanced data science for better payments.
• ThreatAware
  Identify potential health risks early with AI support for clinicians.
• Fast Response
  Respond to patient messages 83% faster than before.
• High Accuracy
  Achieve 97% accuracy in message handling without needing staff training.
• Cost Reduction
  Lower healthcare costs while speeding up same-day appointments.
• Efficient Care
  Improve care for patients and clinicians, making experiences better for everyone.
• Instant Triage
  Quickly sort patient messages to the right care team member.
• Reduced Workload
  Cut down wasted time on messages by 45%.
• Automated EMR Matching
  Use automation to match patient records, letting staff focus on talking to patients.

Switchboard Benefits

• Reduce the cost of care
  Lower costs help healthcare organizations save money while still providing good care.
• Drive efficient, safer care
  By improving how care is delivered, both patients and clinicians have better experiences.
• Automate EMR record matching
  This saves time by letting staff focus on talking to patients instead of doing data entry.
• Instantly triage patient messages
  This helps get messages to the right care team member quickly, making sure patients get the help they need faster.
• Get patient messages to the right staff
  Using smart algorithms means staff can start their day with fewer messages to sort through.
• Help revenue cycle staff prioritize accounts
  This makes it easier for staff to focus on the most important accounts, improving payment collection.

Who should use Switchboard?

• Patients
  They will get faster responses to their messages, leading to better care experiences.
• Clinicians
  They can spend more time with patients instead of doing data entry, making their work easier.
• Revenue Cycle Staff
  They can focus on the most important accounts to improve payments and reduce costs.
• Healthcare Organizations
  They can improve patient care by quickly directing messages to the right team member.

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Switchboard Alternatives

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Technologies Used

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