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Details

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Hivency Main Features

• Fine-tuning
  You can improve the AI model using your own data for better results.
• Cost Savings
  Save up to 80% on call center costs by using AI to contact many customers quickly without needing human agents.
• Data Security
  Partners can use our system directly or access AI through their own voice channels to keep data safe.
• Product Sales
  Market products directly to qualified users and answer their questions instead of just telling them about the product.
• Voice Variety
  Choose from different voices and speaking styles, including the option to clone real voices.
• API Integration
  We offer an API so partners can add our features to their own systems easily.
• Loan Collection
  Help customers pay overdue loans by reminding them over the phone.
• Flexible Expansion
  Easily increase your service capacity as your business grows and only pay for what you use.
• Private Deployment
  You can run our AI on your own servers and connect it to your customers through your voice channels.
• Customer Acquisition
  Talk to potential customers using prepared knowledge to help increase sales.
• 24/7 Customer Support
  Provide support to your customers at any time, helping you take advantage of business opportunities.
• AI-driven Voice Agent
  Use AI technology to help you reach your customers better and faster.
• Notification Services
  Phone reminders are more effective than text messages for notifying customers.
• General Language Model
  Our AI can understand and talk in natural language smoothly.
• Continuous Optimization
  After launch, we keep improving the AI based on how well it performs.
• Human-like Conversations
  Our AI can talk like a real person, and most customers won't know they are speaking to a machine.
• Out-of-the-box SaaS System
  Easily log in and upload data to start using our service without needing to do any coding.
• Customized Banking Solutions
  We create special training and processes for the banking industry to improve customer service.

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Technologies Used

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