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Customer Feedback & Survey Software

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SelkoDialog lets you run user interviews like surveys. Just share a link, and participants can complete an AI-powered, chat-based interview anytime it suits them. Unlike surveys, the AI asks smart follow-up questions, uncovers outlier insights, and digs deep into the real reasons behind user behavior.

The perfect tool for bysy founders and product people!

SelkoDialog can be found in Customer Feedback & Survey Software categories.

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SelkoDialog Main Features

• Excel/CSV export
  Export all transcripts for analysis in other tools
• AI Summary of results
  AI can summarize the results so you do not have to go through every transcript
• Customize legal terms
  You can customize the survey terms, and let your users know how you use the data and stay GDPR complient
• Define research goals
  List the goals, so the agent can plan the questions to reach the goal
• Product/context analysis
  AI takes into account your current product and context
• Shareable link to send users
  The AI agent interviews users at their convenience, helping you get quality insights easily.

SelkoDialog Benefits

• Scales Affordably
  Interview 10 or 1,000 users without increasing time or headcount.
• Deep User Insights
  The AI asks smart follow-ups to uncover real motivations, not just surface answers.
• Find What Surveys Miss
  Catch outliers, nuanced feedback, and patterns traditional surveys can’t reveal.
• Asynchronous and User-Friendly
  Participants complete interviews when it suits them, boosting response rates.
• Effortless, Automated User Interviews
  No scheduling, no calls, just send a link and let the AI handle the rest.

Who should use SelkoDialog?

• Designer
  Allows designers to get deep insights from real users without having to talk to them
• Product manager
  Product managers should interview users themseleves but everyone interviews too few. SelkoDialog allows them to compensate and still gain significant insights automatically.
• Startup founder
  Startup founders who want to understand their users better, but do not have time to talk to them all. Static surveys won't do it, since you do not know the questions in advance. Can also be used for customer development and discovery.
• Customer researcher
  Customer or consumer researchers can gain qualitative data extremely affordably compared to other alternatives.

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