osTicket

Tour & Activity Management Software

Get Verified & Update Profile Claimed profiles go to the top of search results. Get verified now, it takes just a couple minutes. Visit Report

osTicket is a leading open-source support ticketing system designed to improve customer service efficiency and satisfaction.

With a user-friendly interface and a range of powerful features, it enables businesses to streamline their support processes and manage customer inquiries effectively.

osTicket can be found in Tour & Activity Management Software categories.

The most similar products to osTicket are:

Teamgate Promoted →

Screenshots

YouTube Videos

Details

osTicket Main Features

• Free to Use
  osTicket is completely free, making it accessible for everyone.
• Ticket Filters
  You can filter tickets to make sure they go to the right department, keeping things organized.
• Dashboard Reports
  The dashboard shows you important statistics about your help desk.
• Easy Installation
  The software is easy to install with a simple guide.
• Cloud-Hosted Option
  You can choose a cloud-hosted solution for your support needs.
• Configurable Help Topic
  You can add, change, or remove help topics to fit your needs.
• Customer Support Portal
  This portal helps you keep your customers happy by providing good support.
• Service Level Agreements
  You can set your business hours, and the system will manage everything for you.

osTicket Benefits

• Easy to Use
  The software is simple to install and use, so you can start helping customers quickly.
• Automates Business Hours
  You can set your business hours, and osTicket will manage everything else for you, reducing your worries.
• Customizable Help Topics
  You can change help topics to fit your needs, making it easier for customers to find what they need.
• Organizes Support Requests
  The ticket filtering system makes sure that each request goes to the right team, keeping things tidy.
• Improves Customer Experience
  osTicket helps you provide better service to your customers, making them happier.
• Tracks Help Desk Performance
  The dashboard shows important statistics, so you can see how well your support team is doing.

Who should use osTicket?

• Educators
  They can use osTicket to handle student inquiries and support requests efficiently.
• Freelancers
  They can keep track of client requests and ensure timely responses to maintain good relationships.
• Retail Managers
  They can improve customer service by tracking and resolving issues effectively.
• IT Professionals
  They can streamline support requests and improve response times with powerful filtering tools.
• Healthcare Providers
  They can manage patient inquiries and improve communication with a reliable support system.
• Small Business Owners
  They can use osTicket to manage customer support easily and keep their customers happy.
• Customer Support Teams
  They will benefit from organized ticket management, making it easier to help customers quickly.

Verified Badge

<a href="https://saasbrowser.com/en/saas/88634/osticket" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/m0sdtkmyvcl2xt5e6sbpkosqqbif" alt="osTicket - SaaS Browser Verified Badge" width="200" height="133" /></a>

Copy Badge

<a href="https://saasbrowser.com/en/saas/88634/osticket" target="_blank" rel="noopener"><img src="https://files.saasbrowser.com/kkiv7x3f9vpdr4trhf92pahcnhps" alt="osTicket - SaaS Browser Verified Badge" width="200" height="133" /></a>

Copy Badge

osTicket Alternatives

Teamgate Promoted

Teamgate is a comprehensive CRM designed to enhance sales-led growth by provi...

Technologies Used

View All Technologies