JivoChat

Live Chat Software

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An all-in-one customer service platform facilitates seamless communication across various channels, including live chat, social media, and messaging apps, allowing businesses to engage with clients on their preferred platforms. Key features include AI-driven chatbots for automating responses, integration with popular messaging services like WhatsApp and Facebook, and tools for monitoring team performance and customer interactions, ultimately solving the challenges of fragmented communication and inefficient support workflows for businesses of all sizes.

JivoChat can be found in Live Chat Software categories.

The most similar products to JivoChat are:

CallHippo Promoted → Grasp → Re:amaze → Umnico →

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Details

JivoChat Main Features

• AI agent
  An AI agent can assist customers by providing quick answers and support.
• Callback
  Customers can request a call back from the business when they need help.
• Chatbots
  Automated chatbots can answer common questions, helping customers without needing a live person.
• Videocalls
  Businesses can have video calls with customers for more personal support.
• AI assistant
  This feature helps businesses manage customer inquiries using artificial intelligence.
• Integrations
  JivoChat can connect with many other tools and platforms to improve functionality.
• Jivo Marketing
  Jivo Marketing helps businesses reach customers through various marketing channels.
• Telephony Plus
  This feature allows businesses to make phone calls directly from the chat platform.
• CRM Integration
  JivoChat can connect with customer relationship management systems to streamline support.
• Viber Integration
  This feature lets businesses connect with customers through Viber messaging.
• WhatsApp Business
  Businesses can communicate with customers using WhatsApp, a popular messaging app.
• API for Developers
  Developers can use the API to customize and integrate JivoChat into their own applications.
• Apple Business Chat
  Businesses can chat with customers using Apple's messaging service.
• JivoChat Team Chats
  Team members can chat with each other to coordinate customer support.
• Facebook Integration
  This feature allows businesses to communicate with customers on Facebook.
• Telegram Integration
  Businesses can use Telegram to chat with their customers easily.
• Instagram Integration
  Businesses can connect and chat with customers on Instagram.
• Live Chat for Websites
  This feature allows businesses to chat with customers directly on their website in real-time.
• JivoChat Business Phone
  A dedicated phone line for businesses to manage customer calls.
• Live Chat for Mobile App
  Businesses can connect with customers through a chat feature in their mobile app.
• Company's Email Integration
  Businesses can manage customer emails directly through JivoChat.

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JivoChat Alternatives

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