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OneDirect

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OneDirect is a thorough customer engagement management platform designed specifically for Indian enterprises, offering an omni-channel solution that integrates service, social media, feedback, and messaging. With over 100 trusted enterprise clients, the platform enables businesses to automate workflows, gather analytics, and improve customer interactions across more than 20 channels, including WhatsApp and social media.

OneDirect can be found in Business Intelligence & Analytics, Customer Feedback & Survey Software, Citizen Engagement & Service Portals, Social Media Management & Scheduling and CRM (Customer Relationship Management) categories.

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OneDirect Conclusion

OneDirect is a thorough customer engagement management platform designed specifically for Indian enterprises, offering an omni-channel solution that integrates service, social media, feedback, and messaging.

With over 100 trusted enterprise clients, the platform enables businesses to automate workflows, gather analytics, and improve customer interactions across more than 20 channels, including WhatsApp and social media.

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Explore more SaaS in these related categories: Business Intelligence & Analytics, Customer Feedback & Survey Software, Citizen Engagement & Service Portals, Social Media Management & Scheduling and CRM (Customer Relationship Management)

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