IT Service Management (ITSM)
SaaS Browser tracks 202 IT Service Management (ITSM) software companies, with 21 added in the past 30 days. The top countries for IT Service Management (ITSM) SaaS include United States (48), United Kingdom (11), Germany (6).
Key Data Points for IT Service Management (ITSM)
202
Total Software1
21
New (Past 30 Days)2
18
Affiliate Programs3
16
Median Age (Years)4
+131
New (Past 365 Days)5
58
Churned (Past Year)6
30.7%
Annual Churn Rate7
30.7%
Free Trial8
Company Size Distribution9
4
Enterprise (1,000+)
5.0% of total
8
Large (201-1,000)
10.0% of total
22
Mid-Size (51-200)
27.5% of total
46
Small (2-50)
57.5% of total
Most Established IT Service Management (ITSM) Companies
| Company | Employees | Domain Rank | Founded | Added |
|---|---|---|---|---|
| ManageEngine | 10,000 | 60 | 2002 | 2025-02-28 |
| Ivanti | 5,000 | 56 | — | 2025-02-26 |
| Istio | 5,000 | 55 | — | 2026-01-07 |
| System and Service Manager | — | 50 | — | 2026-03-08 |
| OTRS | 200 | 49 | 2003 | 2025-02-28 |
| OneIMS | 200 | 45 | 2006 | 2025-02-28 |
| NexusTek | 500 | 44 | 1996 | 2025-02-26 |
| USU | 1,000 | 43 | — | 2025-02-28 |
| Tussom | 200 | 43 | 2001 | 2026-04-19 |
| EasyVista | 500 | 43 | — | 2025-02-04 |
Top 10 Countries for IT Service Management (ITSM) SaaS
The following countries represent where most IT Service Management (ITSM) SaaS companies are headquartered, based on our data for 202 software products.
| Country | Count | % of Total |
|---|---|---|
| United States | 48 | 23.8% |
| United Kingdom | 11 | 5.4% |
| Germany | 6 | 3.0% |
| Canada | 5 | 2.5% |
| India | 5 | 2.5% |
| Australia | 4 | 2.0% |
| New Zealand | 2 | 1.0% |
| Poland | 2 | 1.0% |
| Austria | 2 | 1.0% |
| France | 2 | 1.0% |
SEO & Domain Authority for IT Service Management (ITSM)
Median Domain Rank10
13
vs. overall median of 8
Median Referring Domains11
6
vs. overall median of 2
Pricing Data for IT Service Management (ITSM)
Median Starting Price (USD)12
$39/mo
Median High Price (USD)13
$120/mo
Market Saturation for IT Service Management (ITSM)
This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.
Saturation Score14
60 / 100 (Medium)
Affiliate Programs in IT Service Management (ITSM)
18 IT Service Management (ITSM) SaaS companies offer affiliate programs (8.9% of total).
Median Commission15
30%
Commission Type Distribution
One-Time
1
Recurring
2
Most Recently Added IT Service Management (ITSM) SaaS
Spillers Technology
Added 2026-08-05
Itelyx
Added 2026-07-29
ServiceGrid
Added 2026-07-29
Phyllis
Added 2026-07-25
Wrap-IT
Added 2026-07-25
Ozion
Added 2026-07-25
Ordantra
Added 2026-07-24
Breeze
Added 2026-07-23
Fulfilra
Added 2026-07-22
ERPExamprep
Added 2026-07-21
Median Age of IT Service Management (ITSM) SaaS Companies
The median IT Service Management (ITSM) SaaS company was founded 16.0 years ago (median founding year: 2010).
B2B / B2C Breakdown for IT Service Management (ITSM)16
6
Both B2B & B2C
3.0%
196
Business (B2B)
97.0%
Based on 202 companies with consumer type data (100.0% of total).
SaaS Discovery Trend for IT Service Management (ITSM)
Monthly SaaS discovery count for IT Service Management (ITSM) compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.
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Nexquira
The owner has verified their profile information displayed on this page.
This comprehensive platform integrates artificial intelligence, workflow orchestration, and enterprise operations to streamline complex business processes across various departments such as customer support, finance, HR, marketing, sales, and IT. Its main features include AI automation, analytics, API integrations with CRM, ERP, support systems, security and governance controls, and no-code automation tools, effectively addressing repetitive tasks, manual workflows, data silos, and operational inefficiencies for organizations of all sizes. It is designed for business leaders, operations managers, IT teams, and departmental employees seeking to enhance productivity, improve customer satisfaction, ensure compliance, and accelerate digital transformation through scalable and secure automation solutions.
Pricing:
$29-$499/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Business Intelligence & Analytics
The category of this listing.
IT Service Management (ITSM)
The category of this listing.
Pendravo
The owner has verified their profile information displayed on this page.
This is a versatile, no-code platform designed to enable organizations to manage their entire operational ecosystem through configurable applications that support service management, project workflows, asset tracking, and automation. It features role-based access controls, customizable schemas, integrated workflow automation, and seamless integrations with existing systems, allowing teams to tailor solutions that fit their unique processes while scaling from small groups to large enterprises. It addresses problems related to siloed data, rigid software limitations, and inefficient manual workflows, making it ideal for teams seeking flexible, unified management tools across departments such as IT, HR, marketing, and finance, without the need for extensive coding or vendor lock-in.
Pricing:
$19-$8000/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Project Management Software
The category of this listing.
Low-Code Development Platforms
The category of this listing.
This comprehensive ERP training and certification program offers expert-led, practitioner-designed courses focused on both functional and technical modules, such as financial accounting, controlling, ABAP, and AI integration, to equip ERP professionals with in-depth, exam-oriented knowledge. Its main features include structured guidance emphasizing concept clarity, real-business context project simulations, exam-style practice tailored to module-specific testing strategies, and the opportunity to pay only after securing employment, making it ideal for aspiring ERP specialists seeking credible certification, practical skills, and successful job placement.
Accounting Software
The category of this listing.
AI-powered Language Learning Apps
The category of this listing.
This human-centered IT service management and AI literacy program helps IT teams design, deliver, and support services that prioritize people and outcomes over processes, using practical, real-world scenarios to improve user experience, engagement, and business results. Key features include bite-sized microlearning modules offered online, in blended or classroom formats; self-paced study; hands-on case studies and scenario-based exercises; progressive tracks from foundation to advanced levels; a practical, open-book exam; a shareable digital badge upon certification; and optional coaching or consulting, all designed for IT professionals, service managers, architects, developers, and hybrid teams seeking faster issue resolution, reduced burnout, stronger collaboration, higher customer satisfaction, and measurable ROI.
Pricing:
$400-$640/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
IT Service Management (ITSM)
The category of this listing.
A unified service management platform provides centralized management and integration of support, assets, and operational workflows to address complex productivity challenges across IT service management, asset management, and operations management domains. Its key features include an intuitive user interface, rapid deployment capable of going live within 24 hours, code-less customization with DIY templates and automation, seamless integration with existing ecosystems, and high-level security compliance within ISO and industry standards, making it ideal for organizations seeking efficient, scalable, and compliant solutions for IT, telecom, healthcare, manufacturing, and other enterprise sectors.
IT Service Management (ITSM)
The category of this listing.
ITarian offers a comprehensive IT management platform designed for Managed Service Providers (MSPs) and businesses, featuring tools for ticketing, remote monitoring, patch management, mobile device management, and endpoint security. With a user-friendly interface and the ability to set up in under 15 minutes, ITarian empowers IT teams to efficiently manage their operations and support customers remotely.
IT Service Management (ITSM)
The category of this listing.
Vivantio offers a powerful platform designed to enhance service management across various departments, including IT, HR, and customer support. With features like automation, AI integration, and customizable workflows, organizations can streamline operations and improve customer satisfaction efficiently.
Pricing:
$49-$99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
IT Service Management (ITSM)
The category of this listing.
This comprehensive IT operations management solution provides advanced monitoring, incident response, root cause analysis, and problem isolation to enhance infrastructure stability and service reliability. Its key features include real-time performance tracking, automated issue detection and diagnostics, seamless integration of data from various monitoring tools, and proactive change management, all designed to reduce downtime, prevent costly outages, and improve overall system dependability. It is designed for organizations seeking to optimize operational agility, gain critical business insights, and quickly resolve IT service disruptions, especially in environments with complex, multi-layered infrastructure that demands rapid identification and resolution of operational issues.
IT Service Management (ITSM)
The category of this listing.
iSupport
This SaaS is trending! We've detected monthly traffic growth.This comprehensive service management and operations platform automates incident handling, asset and knowledge management, and self-service support, while enabling collaboration across teams and stakeholders and integrating ITIL-aligned workflows with AI-assisted insights, dashboards, and KPI reporting. It solves problems of inconsistent processes, slow response times, fragmented data, and limited visibility by offering fully customizable forms and portals, mobile access, API integrations, and permission-based dashboards, along with incident, problem, change, and service request templates designed for finance, education, government, and healthcare organizations seeking governance, regulatory compliance, and measurable value.
IT Service Management (ITSM)
The category of this listing.
TeamDynamix provides a no-code platform designed to enhance IT Service Management (ITSM), Enterprise Service Management (ESM), and Project Portfolio Management (PPM) through automation and integration. With a focus on ITIL alignment and conversational AI, the platform streamlines workflows, reduces manual tasks, and fosters collaboration across various departments within an organization.
IT Service Management (ITSM)
The category of this listing.
* Some or all parts of this page may be AI generated, so please verify any critical information independently.
Frequently Asked Questions
How many IT Service Management (ITSM) SaaS companies are there?
SaaS Browser tracks 202 IT Service Management (ITSM) software products as of August 2026. 21 new IT Service Management (ITSM) SaaS companies have been added in the past 30 days.
How many new IT Service Management (ITSM) SaaS companies are added each month?
21 new IT Service Management (ITSM) SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.
What are the most established IT Service Management (ITSM) SaaS companies?
The most established IT Service Management (ITSM) SaaS companies by domain authority include ManageEngine, Ivanti, Istio, System and Service Manager, OTRS. These companies represent the highest domain rank scores in the IT Service Management (ITSM) category.
What is the typical company size for IT Service Management (ITSM) SaaS?
Among IT Service Management (ITSM) SaaS companies with employee data, the size distribution is: - 4 (5.0%), - 8 (10.0%), - 22 (27.5%), - 46 (57.5%).
What is the median domain authority for IT Service Management (ITSM) SaaS companies?
The median domain rank for IT Service Management (ITSM) SaaS companies is 13, compared to an overall SaaS median of 8. These companies have a median of 6 referring domains.
Which countries have the most IT Service Management (ITSM) SaaS companies?
The top countries for IT Service Management (ITSM) SaaS are: United States (48), United Kingdom (11), Germany (6), Canada (5), India (5). These represent the largest concentrations of IT Service Management (ITSM) software companies globally.
What percentage of IT Service Management (ITSM) SaaS companies offer affiliate programs?
18 IT Service Management (ITSM) SaaS companies offer affiliate programs, representing 8.9% of all IT Service Management (ITSM) software tracked by SaaS Browser. The median commission rate is 30%.
What is the median age of IT Service Management (ITSM) SaaS companies?
The median IT Service Management (ITSM) SaaS company was founded 16.0 years ago, with a median founding year of 2010.
Are IT Service Management (ITSM) SaaS companies mostly B2B or B2C?
Based on available data, IT Service Management (ITSM) SaaS companies break down as follows: Both B2B & B2C (3.0%), Business (B2B) (97.0%).
What are the newest IT Service Management (ITSM) SaaS companies?
The most recently discovered IT Service Management (ITSM) SaaS companies include Spillers Technology, Itelyx, ServiceGrid, Phyllis, Wrap-IT. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.
About SaaS Browser
SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.
We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.
From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.
How these numbers are calculated
- Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
- New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
- Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
- Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
- New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
- Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
- Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
- Free Trial. The percentage of listed companies in this selection that offer a free trial.
- Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
- Median Domain Rank. The median domain rank (0–100) across listed companies, a measure of search-engine authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
- Median Referring Domains. The median number of unique referring domains (distinct external sites linking to a company) across listed companies.
- Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
- Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
- Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
- Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
- B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.
