iSupport

IT Service Management (ITSM)

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This extensive service management and operations platform automates incident handling, asset and knowledge management, and self-service support, while enabling collaboration across teams and stakeholders and integrating ITIL-aligned workflows with AI-assisted insights, dashboards, and KPI reporting. It solves problems of inconsistent processes, slow response times, fragmented data, and limited visibility by offering fully customizable forms and portals, mobile access, API integrations, and permission-based dashboards, along with incident, problem, change, and service request templates designed for finance, education, government, and healthcare organizations seeking governance, regulatory compliance, and measurable value.

iSupport can be found in IT Service Management (ITSM) categories.

The most similar products to iSupport are:

Drequ Verified profile Promoted → Mint Service Desk → Xurrent → Alloy → That's IT Solutions →

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Details

iSupport Main Features

• Live Agent Support
  You can get help from live agents based in Vancouver, Washington.
• Power & Flexibility
  iSupport offers strong and customizable service management solutions that can fit different needs.
• Dashboards, Metrics, & KPIs
  The reporting tools help you show important performance indicators to your team easily.
• Permission-based Dashboards
  Different roles can see only what they need without making new reports each time.
• Standardize Processes & Controls
  You can create approval cycles and templates to make sure your IT services are organized and accountable.
• Quickly Deployable, Fully Customizable
  iSupport can be set up quickly and can be changed to match your specific workflow.

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iSupport Alternatives

Drequ

Verified profile

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