AI Receptionist

Call Center & Contact Center Software

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An AI-powered receptionist operates 24/7 to handle incoming calls, answer FAQs, route inquiries to the correct department, transcribe voicemails, and book appointments, while supporting multi-channel contact via voice, SMS, and basic web chat and integrating with popular CRMs and calendars.

It solves problems like missed calls, lost leads, slow response times, and repetitive questions by enabling scalable, cost-efficient customer service for solo entrepreneurs, small teams, and large organizations, with features such as custom scripting, knowledge bases, analytics and reporting, real-time dashboards, human handoff, workflow automation, and API access.

AI Receptionist can be found in Call Center & Contact Center Software categories.

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AI Receptionist Main Features

• API Access
  You can connect the AI receptionist with other software.
• Call Routing
  Calls are automatically sent to the right person or department.
• Human Handoff
  The AI can transfer calls to a live person when needed.
• AI Receptionist
  Sam is an AI that answers calls, books appointments, and handles questions 24/7, saving you time and money.
• CRM Integration
  The system can connect with popular CRM tools to log calls and update contacts.
• Priority Support
  You receive faster responses and dedicated email support.
• Standard Support
  You get email support during business hours.
• Voicemail-to-Text
  Voicemails are turned into text and sent to you by email or SMS.
• Appointment Booking
  You can easily schedule appointments using a simple calendar tool.
• Real-time Dashboard
  A dashboard shows AI performance and call logs in real-time.
• Basic Call Scripting
  Pre-made scripts help answer common questions like business hours and location.
• Advanced AI Scripting
  Custom scripts can be created for special campaigns or complex questions.
• Analytics & Reporting
  Get detailed reports on call activity and AI performance.
• Custom Knowledge Base
  The AI can learn from a provided knowledge base like FAQs and product info.
• Limited Customization
  You can make basic changes based on your business details.
• Seamless GHL Integration
  Deep integration with GoHighLevel for managing leads and sales.
• Dedicated Account Manager
  You have a personal contact for ongoing help and strategy.
• Complex Workflow Automation
  Automate tasks like follow-ups and reminders through GoHighLevel.
• Multi-Channel Communication
  You can manage calls, SMS, and basic web chats all in one place.

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AI Receptionist Alternatives

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